Baludur's Gate 3 is crashing

Hi, Tdem! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues playing Baldur's Gate 3.

If this only happens with Baldur's Gate 3, it may be due to an issue with the game itself. The best support channel for in-game problems such as the one you are experiencing with BG3, is contacting the game's publisher or dedicated support team. In this case, that is Larian Studios.

Larian Studios Support can be reached at: https://larian.com/support

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

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For your reference, this is mentioned in the thread titled "How do I get the right game support?" by Microsoft Employee and Forum Owner 'XBF John', at: https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Best regards,
- AJ

I switched back to my PS5 and played a little No Man's Sky but then changed to Balders Gate 3, which incidentally, hasn't crashed once

I found out the problem, it’s a corrupted save file. To fix, you just have to delete your game data and the cloud data for Baldurs gate 3. This allowed me to create a new game with no more crashes

i'm sorry you would have to ask the developer about their plans to patch the game, those since this is a known issue posted to our known issue section, one would assume that they're working on a patch,

you should visit the developers social media and support sections for the most current information

Hi, thank you for your reply! It is specifically Baldur's Gate 3 that crashes. I can play overwatch and no man's sky without issue. I did what you suggested however no luck. Is there anything else you would suggest? I'm at my witts end trying to get this to work now.