Bad WiFi connection and 4K stopped working

Melo1503 · Feb 12, 2022

I’ve had my Xbox one s for a while now and recently notice the hdmi cable wiggles even when in the Xbox and if jus tap or bumped and goes to left no internet but if move lil to the right it comes right back in what’s the cause??? Also the 4K display options doesn’t show up anymore as if my tv or Xbox doesn’t have it and occurred after noticing the loose hdmi port or cord

:)

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

if your xbox hdmi connector is faulty, the best option is to request repair:

it is necessary to register the product on the microsoft website and open a work order.

https://support.microsoft.com/en-us/devices

if you have any questions, follow this link:

https://support.xbox.com/en-us/help/hardware-ne....

however, about the settings you can test the restoration, but I believe that the problems are related to a physical defect.

https://support.xbox.com/en-us/help/hardware-ne...

a123456a

Please stop talking [Mod Removed] about the batteries.

Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation.

Doomofman

Just on smartglass and stuff like that using Wifi Direct. Say you're using a tablet with smartglass connected to the One using wifi direct, does that mean the wifi the tablet is getting internet through stops working at that stage? So basically can you have
a device connected to another using wifi direct while still using wifi for internet at the same time?

Glufkemeister

Same happened with me.

My ethernet connection stop to work and I tried to configure the WIFI, with the same problem.

I think a thunderstorm fried my xbox :-(

Is that a way to FORCE the use of WIFI ?

NeoDan123

Is the connection only bad on the one internet/wifi connection?

Bad WiFi connection and 4K stopped working