BAD POOL CALLER error when accessing app network settings - APP XBOX

As per title, app crashes and PC reboots with "BAD POOL CALLER" Error, as soon as i get access to the app network settings.

Any help to identify and solve this issue? APp running on windows 10.

Thanks

:)

 

BAD POOl CALLER Error when running xbox app - WIndows 10

I am experiencing this weird error: when i access to the network settings in XBOX APP, the PC crashes with the BAD_POOL_CALLER Error appears, i am running windows 10.

I already tried reinstalling app, updating, running troubleshooting and access with a different user, unfortunately nothing worked.

Any help will be appreciated.

 

Blu Ray Player app requires internet

Why is it the Blu ray player app requires an internet connection now? It's updated, I even delete and re download the app, but it always says, in exact "Please connect to Xbox Live To troubleshoot your internet connection, double-tap the Xbox Button then
go to Settings > All Settings > Network > Network Settings > Test network connection. (0x87dd001e)"

I also got the error code another error code I no longer have on hand, the one above is an error updating, which is not the case, since the app works online, and the other code I got was an error signing into Xbox Live..

I don't understand why the app no longer work offline when it used to, it's up to date, and should require no internet connection.

Simply put, my question is, why does the Blu-ray player app require internet?

 

Hi,

There are several reasons why Xbox app will crush and show you a blue screen error, in this case some of the components of the game is corrupted or the drivers of your PC needs to be updated. To isolate this issue, please provide us additional information
by answering the following questions below:

1. Is this only happening while you open network settings on Xbox app?

2. Have you attempted any troubleshooting steps yet?

 

Hi there,

thanks for answering, here below to your points:

1. Yes it is only happening while i am on the network settings in Xbox App, as soon as the " server connection" ends loading and it's about to show the status ( never see it until now ) the PC crashes

2. i tried the following solutions found on different forums:

-Deleting and reinstalling Xbox APP

- running windows troubleshooter

- searching for updates both on windows 10 and xbox app

- logging in with a different microsoft user on app

- starting the app with a different windows user

unfortunately nothing seems to work until now.

Thanks

 

Thank you for your reply. It seems that this is a graphics driver and display adapter issue. We would advise you to post on Microsoft Community, for more in-depth troubleshooting on BAD POOL CALLER Error. Here is the
link of Microsoft Community.

Feel free to provide us a feedback.

 

Thanks for the feedback, i will post there and let you know if any solution comes out.

See ya

 

Hi There, unfortunately after 1 one no one from the support answered.. i will keep you updated if anything happens.

 

Thank you for responding. If anything else comes up, we're here to further assist you.