Bad help from microsoft in getting my controller fixed.

Discus and support Bad help from microsoft in getting my controller fixed. in XBoX on Consoles to solve the problem; I have spent from 11.30 mountain time trying to get microsoft to get my controller fixed. That I just got on Saturday from game stop which was the... Discussion in 'XBoX on Consoles' started by trollkiller-8141EC13-FD43-4736-B365-2B4C7A44940A, Oct 12, 2016.

  1. Bad help from microsoft in getting my controller fixed.


    I have spent from 11.30 mountain time trying to get microsoft to get my controller fixed. That I just got on Saturday from game stop which was the gears of war 4 console bundle. So I spent over 460 bucks. To replace my console and controller. I love the
    console but what use is it when the controller won't take me to the home page?

    :)
     
    trollkiller-8141EC13-FD43-4736-B365-2B4C7A44940A, Oct 12, 2016
    #1
  2. Only1Nexus
    Only1Nexus Guest
    Xbox One Controller Drifting Up

    My original controller stopped working all together. So i bought the titanfall controller it has the drift up. I put it to the side and bought the call of duty controller as of last night it has started the drift up.all the controllers are the offical Microsoft
    licensed controllers. The hard reset has not fixed my issue. Now we as coustomers demand an explination and a way of getting items fixed or replaced. Please help the Xbox one become great and help your customers with getting fixed or replaced controllers.
     
    Only1Nexus, Oct 12, 2016
    #2
  3. Surreal Faux
    Surreal Faux Guest
    Help with Xbox One Elite Controller right thumb stick drifting upward during game play.

    They should offer a repair option for remotes, I"m willing to pay for my controller to be fixed.

    Figures no rep from microsoft has responded to my post.
     
    Surreal Faux, Oct 12, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Bad help from microsoft in getting my controller fixed.

    If you just bought it on Saturday and it is not working I would take the whole package back and exchange it for a new one. You should not have to wait to get it replaced/repaired.

    Good Luck!!
     
    {Parity}, Oct 12, 2016
    #4
  5. {Parity} Win User

    Bad help from microsoft in getting my controller fixed.

    If you just bought it on Saturday and it is not working I would take the whole package back and exchange it for a new one. You should not have to wait to get it replaced/repaired.

    Good Luck!!
  6. Ullas H Win User

    Every Xbox controller I own ends up having a disfunctional right bumper button, sometimes within 3 months of getting the controller

    Cliff,

    I purchased all of my controllers from Microsoft. That is why I am asking on the forums for help. Since my controllers are out of warranty, is there any way to get them fixed?
  7. Hani Daher Win User

    Sent a controller with drift in order to be fixed and in return i got same controller with same problem

    Real world:

    Step 1: is controller bad: yes

    Step 2: replace or fix controller

    Step 3: send back new or fixed controller.

    Microsoft germany:

    Step 1: is controller bad: yes

    Step 2: repackage and send back controller 😂😂
  8. Ryan0602 Win User

    Controller issues

    I have other controllers that work just fine. It is a Microsoft controller. Unfortunately I do not have a play and charge cord. If the issue is a bad controller is there a way to get it fixed and if so about how much would it cost?
  9. Only1Nexus Win User

    Xbox One Controller Drifting Up

    My original controller stopped working all together. So i bought the titanfall controller it has the drift up. I put it to the side and bought the call of duty controller as of last night it has started the drift up.all the controllers are the offical Microsoft
    licensed controllers. The hard reset has not fixed my issue. Now we as coustomers demand an explination and a way of getting items fixed or replaced. Please help the Xbox one become great and help your customers with getting fixed or replaced controllers.
Thema:

Bad help from microsoft in getting my controller fixed.

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