Bad experience

Discus and support Bad experience in XBoX on Consoles to solve the problem; We just got the 1tb Xbox one s for our son for xmas and straight out of the box we have had nothing but problems. He puts in a game and can not play... Discussion in 'XBoX on Consoles' started by FolkKeyboard108, Dec 26, 2016.

  1. FolkKeyboard108
    FolkKeyboard108 Guest

    Bad experience


    We just got the 1tb Xbox one s for our son for xmas and straight out of the box we have had nothing but problems. He puts in a game and can not play until updates are done; however we have been updating since we turned it on over 24 hours ago. He is now
    frustrated and we are extremely disappointed to have spent over $500 on the system and games which he has not gotten to play. Seriously, brand new game and the system has to update it before it can play? It is sucking up all of our data and when he tried to
    play offline the game will not play. Worst xmas gift ever!

    :)
     
    FolkKeyboard108, Dec 26, 2016
    #1
  2. gds1972
    gds1972 Guest
    Bad (VERY) bad experience

    Hi

    You will need to contact the Xbox Support team directly about this please use the link below and when prompted either select the option to Chat With Xbox Support or Request a Phone call from support.

    Contact Us | Xbox Support
     
    gds1972, Dec 26, 2016
    #2
  3. JayeFlash33
    JayeFlash33 Guest
    Bad (VERY) bad experience

    so I purchased a Xbox one x on November 7th 2017 $500 system and not even 2 weeks later its stops working. I send the system back to microsoft. They say its going to be “repaired” they didnt even have the decency to send a new system. It takes a whole month
    before they send it back so when it finally arrives the fed ex driver doesnt drop it off because it has the wrong address on it. So I have to wait more time. Microsoft and fed ex both telling me to call the other not taking the blame for dropping the ball.
    Not to mention I called my boss and told him I have a expensive package coming and I need to be here to get it. He gave me the day off meaning im losing money on top of it not coming so im really upset. So now I finally find out whoever sent it to fed ex wrote
    the wrong address on it so fedex arent the gulity ones its microsoft. And for all my trouble those cheapskates gave me a 3 month gold membership. For all that they need to give me 2 games and a year pass for gold ..definitely my last time buying anything microsoft.
    Definitely switching to PlayStation now
     
    JayeFlash33, Dec 26, 2016
    #3
  4. gds1972 Win User

    Bad (VERY) bad experience

    Hi

    You will need to contact the Xbox Support team directly about this please use the link below and when prompted either select the option to Chat With Xbox Support or Request a Phone call from support.

    https://support.xbox.com/contact-us
  5. Nathan Roberts (SN) Win User

    Bad Experience with support

    Hey there, Weedamine H

    If you have had a bad experiance with Xbox Support, the best thing you could do is write into your local Microsoft Office with a letter of complaint. Here is the French Microsoft Office: Microsoft Worldwide Sites

    They would be able to handle your complaint. Microsoft does care about customer experience and satisfaction and wil work to try and fix the issue if they can find one.

    I hope this helps, and sorry to see you have had a negative experience.

    Regards,

    Note: I am only a community member like you, and not a Microsoft Employee
  6. Murderstyle75 Win User

    Bad Experience with fellow Gamer

    I know people in their 20's, 30's and even their 40's who are even more immature than the kids and teens. It's rather funny to me and even kind of sad when I hear a 45 year old man arguing with and flaming an 11 year old.
  7. Judge Win User

    Bad Experience with fellow Gamer

    As Sword said, I doubt he was having a bad day. There are a lot of disruptive and rude players which is why the report function on the Xbox is there. Utilize it when people are acting in the wrong!
  8. Sword Style Win User

    Bad Experience with fellow Gamer

    [quote user="ClankyCarrion"]

    Hi Cheevz,

    Thanks for the feedback. Next time I have such an experience I will pass on the info. Hopefully he was only having a bad day. Cheers

    [/quote]He wasn't having a bad day, that was just the type of person he is. You'll find more people like that on Xbox Live than you will friendly people. To say it's extremely common would be understatement of the year. Unibrow said it best, welcome to the
    internet.
Thema:

Bad experience

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