Bad CD key error, age of empires 3

I am not facing any issues with installing, I just can't login to my eso account

It shows error bad cd key

Helo! Error message or the game stops responding at the "Loading" screen when starting a Microsoft game: "Please insert the correct CD-ROM"

Microsoft Age of Empires III Microsoft Age of Empires III: The WarChiefs More ...

Symptoms

When trying to start one of the programs listed in the "Applies to" section, you may experience one of the following symptoms when the message "Load" or the message "Please wait while the program name CD is checked" appears on the screen:

The program may stop responding (hang).

The game may close and then return it to the desktop.

You may receive one of the following error messages:

Insert the correct CD-ROM, select OK and restart the application.

program name caused an invalid page fault in program name in .icd module

program name caused an invalid page fault in module dplayerx.dll

IRQL_NOT_LESS_OR_EQUAL, ADDRESS 8000741A is based on 80001000 - hal.dll

program name caused an error in ~ DF394B.tmp

Rukshuk caused an invalid page fault in module rukshuk.exe

EMPIRES2 caused an invalid page fault in Empires2.exe

Clokspl caused an invalid page fault in module Clokspl.exe.

The CD-ROM cannot be found. Insert fS2004 Disc 4, select OK and restart the application.

GameName has encountered a problem and needs to close. We are sorry for the inconvenience.

If you click on the link in the dialog box, you will receive the following error signature:

Appname: program.icd, appver: x.x.x.xxx, modname: program.icd

In addition, if you try to install one of the games listed in the "Applies to" section, you may receive one of the following error messages:

Failed to check the media. Installation canceled.

Media authentication failed.

Hello, I have bought Age of Empires 3 War Chiefs a long time ago.

I do not have the CD anymore but I have the CD key etc.

Where can I get a CD?

Hello Cole,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!

Sorry to hear it. Apparently the CD Keys from physical copies no longer work. https://forums.ageofempires.com/t/help-bad-cd-key-error-100/27365/12

I would recommend contacting the seller for a refund and look into getting the game from Steam as is suggested in that thread. Otherwise you could try contacting their support. Their email is listed in the link as well.