Backwards compatible games not appearing

Here is the list of
Backwards Compatible games. That game does not appear on the list.

It appears that Namco Museum is not backwards compatible. Unfortunately, the only way to play this game is with an Xbox 360. Check the full list of backwards compatible games here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

Hi Teoac! My name is Ricardo an independent advisor ready to help you with this situation!

You can corroborate here if the game is backwards compatible

https://www.xbox.com/en-US/games/backward-compa...

I have already checked and it doesn't appear as a backwards compatible game

It is possible that the game will not be backward compatibility, as some license may have ended. For some games, this is happening and in retrospect compatibility will never appear. However, please write this request to XBOX Ideas, and according to the
number of voices, you will be interested in this backward compatibility game.

It won't appear because it looks like if you redeem a xbox backward compatible game it won't appear