Backwards compatible game isn’t working error code (0x87e10024)

Error 0x87e10024 occurs when you insert a backward compatible disc into your Xbox

If you see error code 0x87e10024 when inserting a backward compatible disc into your Xbox Series X or Xbox One console:

0x87e10024

This means the game disc is compatible but having trouble being verified for play. This may also mean that you're experiencing an Xbox service interruption, the disc isn't compatible with your console, or there's a problem with the disc.

This is xbox link for solutions.

https://support.xbox.com/en-ZA/help/errors/error-code-0x87e10024

Regards
Zahir

Thanks for the response. This was also a very quick answer thank you very much.

You're welcome mate!
Take care in the meantime and happy gaming!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Cheese5150

Arkham asylum for the Xbox 360 is not a backwards compatible title.
The only backwards compatible title is Arkham origins

This means the title can't be played on Xbox one and newer consoles :c
But as far as I know Asylum have a remaster for Xbox one
https://www.xbox.com/games/store/batman-arkham-...

If you recently purchased this title and you are able to return it, the best option for you is do it.

Hope everything's more clear now, but if you have further questions feel free to ask
Greetings from another Microsoft user

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

As per Xbox support: "This means the game disc is compatible but having trouble being verified for play. This may also mean that you’re experiencing an Xbox service interruption, the disc isn’t compatible with your console, or there’s a problem with the disc."

One of the steps is validating if the game is indeed a backward-compatible game and as I have checked, seems like it is not on the list.

Kindly check and validate it here: https://www.xbox.com/en-US/games/backward-compa...

Also, here's the link for the error code: https://support.xbox.com/en-US/help/errors/erro...