Backwards Compatible: Dante's Inferno DLC not registering

HuoYounjia · Nov 22, 2018

Done this and it's still not showing up, is this issue being investigated?

XBF Crystal P · Nov 27, 2018

Hello
HuoYounjia,

There is an issue with the game Dante inferno and with the backward compatibility of the game. We are looking into
the issue and will provide any updates when they become available.

Thanks for being patient.

HuoYounjia · Nov 6, 2018

Thanks just glad to know the issue is being investigated, hope to hear an update soon

HuoYounjia

I have reported it to Xbox Support here, on the Xbox Insider App's Report a Problem with an attached video and to EA support, hope the issue is being investigated, hope to hear an update soon.

https://answers.ea.com/t5/Other-EA-Games/Xbox-One-Backwards-Compatible-Dante-s-Inferno-DLC-Missing/m-p/7207200/highlight/false#M43857

XBF Diego M

Hi there Huo,

We are currently looking into this issue as we are coming to the conclusion that there may be some technical issues with previously owned DLC's for this backwards compatible game specifically on the Xbox 360 servers. Keep in mind that developers do play
a big part with how their DLC content behaves in the Xbox 360 marketplace and servers.

In the meantime I would suggest getting in contact with EA support to make them aware of this issue. Also it's a good idea to report this to the Xbox team through the

Xbox Insider Hub app. You just need to have it installed and not be enrolled in the program to report a problem. When you hold the power button on your controller, you will see an option to "report a problem".

HuoYounjia

No it shows up on the Xbox website and in-game market but not in the Ready to Install List

ZombieJesterCOE

Have you tried doing a hard reset of your console and clearing your MAC address to see if that triggers it?

HuoYounjia

Any News on this issue being resolved?

Backwards Compatible: Dante's Inferno DLC not registering