Back Compat region issues?

Discus and support Back Compat region issues? in XBoX Sales and Promo to solve the problem; I've been trying to purchase Oblivion and Bully for my One, however keep getting an error message saying "This offer is not available in your Region".... Discussion in 'XBoX Sales and Promo' started by Seamus Verde, Dec 26, 2016.

  1. Seamus Verde
    Seamus Verde Guest

    Back Compat region issues?


    I've been trying to purchase Oblivion and Bully for my One, however keep getting an error message saying "This offer is not available in your Region".

    Anyone know which region I need to be in to be able to buy these games?

    :)
     
    Seamus Verde, Dec 26, 2016
    #1
  2. dowayn
    dowayn Guest
    Backwards compatibility and downloading xbox 360 games to xbox one in south africa

    My Microsoft, actual and xbox regions match and I am still unable to download, buy or play xbox back compat games, cant even download games with gold back comp games.
     
    dowayn, Dec 26, 2016
    #2
  3. mazolauk
    mazolauk Guest
    mazolauk, Dec 26, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Back Compat region issues?

    Hey Seamus -

    Availability for backward compatible games can, as you've encountered, vary by region. You can see if a game is available in your region by checking the list of

    backward compatible games     and making sure your region is selected. If it's not, you can scroll down to the bottom of the page and look on the bottom left for the globe with the language/region selected and choose that to select the appropriate region.

    Hopefully that helps clarify a bit. Back Compat region issues? :)
     
    Miss Bijoux, Dec 28, 2016
    #4
  5. Miss Bijoux Win User

    Back Compat region issues?

    Hey Seamus -

    Availability for backward compatible games can, as you've encountered, vary by region. You can see if a game is available in your region by checking the list of

    backward compatible games     and making sure your region is selected. If it's not, you can scroll down to the bottom of the page and look on the bottom left for the globe with the language/region selected and choose that to select the appropriate region.

    Hopefully that helps clarify a bit. :)
  6. Misses Quinzel Win User

    I redeemed the Gears of War 2 code but it doesn't show up in queue to download

    Hey, HeavenlyValkrie! I moved you from the Gears forum to the Back Compat forum. The Gears forum is for users that no longer have access to their codes or didn't receive them. Since what you're running into is a back compat issue, it fits better here.

    Sometimes, when others run into this issue, we have found that changing the region on their console to one that isn't their region and then back to their physical location results in the game showing up in the Ready to Install section. Can you give that
    a try for us, please? Let us know if that works for you. :)
  7. ngocphi Win User

    Game purchased online; downloaded to xbox corrupted

    that would be why

    your account region must match your actual region to avoid download issues and compatibility issues
  8. Kenny H. Win User

    BACK COMPAT ISSUE

  9. Misses Quinzel Win User

    Gears 2 still missing.

    Hey, WolfBozz91! I moved you into our Back Compat forum because that's what you are running into. If changing your region did not help, please fill out the survey at the bottom of
    this sticky. That will get your information to the team that works on issues with backward compatible games. Thanks!
Thema:

Back Compat region issues?

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