AYUDA (HELP)

Hola MartinSanchez Torres,

Gracias por contactarnos es este foro. Si ya canjiastes el numero se supone que te hayan dicho si ese numero era correcto o no. Si fue aceptado pues te recomiendo dar un reinicio a la consola dejando el boton presionado unos 10 segundos y vuelve intentar
ir al multijugador. Si esto no te resulta te recomiendo ir a https://support.xbox.com/en-US/xbox-live-status para ver que anda mal. Espero que esto te pueda ayudar.

[Translation - Hello MartinSanchez Torres,

Thank you for contacting us is this forum. If you already canjiastes the number you are supposed to have been told if that number was correct or not. If it was accepted because I recommend you give a restart to the console leaving the button pressed
for about 10 seconds and again try to go to multiplayer. If this does not happen I recommend you go to Https://support.xbox.com/en-US/xbox-live-status to see what is wrong. I hope this can help you.]

Hey there, have you checked your 'Ready to install' list?

Hey there, Llerena!

I'm sorry to see any installation issues! If you haven't already, give our
game installation troubleshooting support article a shot to see if that helps out. If it doesn't, then try out the

game installation process stops support article. One of the steps on there is to try installing the disc offline.

Let me know how it goes! We'll see what our next steps are after giving these a shot.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Hey there NicoQuevedo,

Thanks for reaching out to the forums for advice on how to deal with this issue. I can totally understand how this could be pretty distressing of a situation to deal with. I suggest trying the steps outlined in our support page we have

set up here.

When you get the chance, give those steps a shot and let us know if that helped.

Much thanks for reading!

Hey Willy thanks for bringing this issue to us!

We suggest checking out the
Epic Games Support Page since the information to unlink the accounts is on there. Now we suggest updating the

Microsoft Account Password just to be on the safe side. Give it a shot and let us know if we can further assist in this or any other matter or inquiry!