Ayuda con mi Xbox One s [Help with my Xbox One s]

1. Tengo el mismo problema desde el dia jueves estoy esperando que se resuelva pero nada

Translation:

I have the same problem since Thursday I am waiting for it to be resolved but nothing

no, he still does not let me do it, I do not understand why the games if I can download them and the apps do not, like deezer, Spotify, Youtube and netflx

Hi Amauri,

Thanks for reaching out to us here on the Forums!

So when trying to download apps, it will provide the error message "installation stopped" but it allows game to download perfectly fine, correct?

Please check out the following to Troubleshoot game or app installation problems on Xbox One.

If the steps above didn't resolve the problem, you should cancel the game installation. Here's how:

1. On the Home screen, open My games & apps.
2. Select Queue and highlight the game or app you're trying to download.
   
3. Press the Menu button on your controller, and then select
   Cancel.

You can then reinstall the game by inserting the disc or downloading again from Microsoft Store. To download the game again, search for and select the game in Microsoft Store, and then select
Install. Once you've restarted your download, check the download speed of your game or app again.

Give these a try and let us know how it goes

Hello there fellow gamers,

We understand that there is a current issue consisting of the inability to install some games/apps.

We recommend trying a power cycle
of the console.

If the problem persists, try doing a soft factory reset of the
console, reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out and let us know the results.

¿Entonces crees que sea un problema de sistema xbox?

Translation:

So you think it's an Xbox system problem?