Avatar Store not opening

Discus and support Avatar Store not opening in XBoX Games and Apps to solve the problem; Hello, My avatar store will not open and pops up with "you but or download because of how your account is set up. This can be changed in your privacy... Discussion in 'XBoX Games and Apps' started by EpicMax77, Dec 25, 2017.

  1. EpicMax77
    EpicMax77 Guest

    Avatar Store not opening


    Hello,

    My avatar store will not open and pops up with "you but or download because of how your account is set up. This can be changed in your privacy & online safety settings on xbox.com". I realized my account was a child's account even though I am not a child.
    So I changed all my settings to allow everything went onto my "parent" account and removed my self from the family while giving me access to everything and I changed all my settings on my Xbox to give me adult access. After all of this, it lets me purchase
    games now and everything but will not allow me to go to the avatar store and pops up the message above. Does this mean my account is still a child account or is there a setting I need to change?

    Thank you

    Ryan

    :)
     
    EpicMax77, Dec 25, 2017
    #1
  2. Krebony
    Krebony Guest
    Avatar Store Not Working

    I've added two different payment methods to my Microsoft Account but the Avatar Store keeps saying that I have no payment options available. I keep getting this error:

    "This purchase channel requires a billing account. Please add a valid payment instrument. You will not be charged for a free item."

    I have my Paypal AND a credit card on my account, I shouldn't be getting this error. Can someone help?
     
    Krebony, Dec 25, 2017
    #2
  3. M.HaTTeR
    M.HaTTeR Guest
    Avatar Store Not Working

    Same here! I want my One Piece Pirate T-shirt man!! That app won't let me!! What is up with this crappy error message????
     
    M.HaTTeR, Dec 25, 2017
    #3
  4. XBF Leonzo G Win User

    unable to open avatar store

    Hello XSHRED117,

    Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue if it persists. Thank you again, and we look forward to hearing
    from you!
  5. Redfire1977 Win User

    Xbox Insider Program Avatar Quest

    It happened when I opened the Xbox Insider app on September 5. The quest was there but the Avatar app wasn't. I looked in both the Insider content and on the Xbox store and wasn't able to find it. I found the old Avatar app though on the store.
  6. ITSBillGR17 Win User

    Avatar's legs are missing

    You need to go to the hard disck remove the shirt from there and then open the avatar store again i think this will work
  7. Kram Fig Win User

    Xbox One and....Avatars

    I want them to build a open world space for our avatars. Like GTA online but for our avatars. Visit our friends apartments. Drive vehicles. Watch our apps like Netflix in our avatars home. Go online too on avatars computer. Listen music using Xbox music
    in our living space or vehicle. Avatar clothing stores we can drive to. Live events. No teleporting anywhere. I want to drive there. I want a sweet motorcycle for my avatar. That's all I can think of right now.
  8. Gold Temptation Win User

    "Sorry, we can't connect to the Xbox Avatar Store. Please try again later."

    The computer avatar store works perfectly fine. It's on the Xbox 360 itself that is having problems with the avatar store
Thema:

Avatar Store not opening

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