Avatar store not allowing purchase

Discus and support Avatar store not allowing purchase in XBoX on Consoles to solve the problem; I've been trying to purchase avatar items from the store and it either boots me back to the store homepage or says that it cannot be purchased is there... Discussion in 'XBoX on Consoles' started by Rattik, Nov 20, 2016.

  1. Rattik
    Rattik Guest

    Avatar store not allowing purchase


    I've been trying to purchase avatar items from the store and it either boots me back to the store homepage or says that it cannot be purchased is there an issue with the store?

    :)
     
    Rattik, Nov 20, 2016
    #1
  2. FIZBAN11
    FIZBAN11 Guest
    Avatar Companion blocked for child account - Parent can't purchase for a kid? Seriously?

    So, my daughter wants to purchase an avatar item, Baby Groot Companion, for her avatar from the marketplace store. The item is FREE. She's blocked from doing so by MS due to being a child/teen account. Even though I am her parent, and even though I changed the family settings to allow her to purchase content and even though I have billing setup with MS, she still CANNOT purchase the item. I can't purchase it for her. Seriously?!!

    Who in their infinite wisdom decided that FREE content allowed by a parent, can still NOT be purchased by a child? Come to think of it, if this is the case, why is there no way for a parent to purchase content and gift it to a child account?
     
    FIZBAN11, Nov 20, 2016
    #2
  3. Mister Ohnaka
    Mister Ohnaka Guest
    Redeemed Code To Wrong Xbox Live Account(Avatar Shirt)

    Hi CHAWOW518,

    Unfortunately not. Avatar Store items and avatar awards are available only for the gamertag that purchased or unlocked the item. If you want to use an avatar item with another gamertag, that gamertag must purchase or unlock the item.
     
    Mister Ohnaka, Nov 20, 2016
    #3
  4. XBF Jeremy Z Win User

    New Xbox Avatar app

    Hello Patrick,

    Thank you for contacting Forum support!

    The Xbox had a new update that allows users to also "Update their Avatar! The new avatar does have its own store for new items and props as well. (Made specifically for the new avatar)

    Should you feel you want to use the Older items that ware purchased, you will have to download

    Xbox Original Avatars     and use the original avatar. Check out
    Where’s my old avatar stuff?

    Hope this helps.

    Thank you.
  5. Smwutches Win User

    Xbox Gift Cards

    The avatar store is set up on the same store as the 360. Unfortunately the One store has never been updated to work with the Microsoft account balance for purchasing items from the 360 store. Hopefully once the new avatars are released you may be able to
    purchase the items with the funds.
  6. CharliesWife69 Win User

    Please help?

    Unfortunately at this time it is not possible to gift avatar items. you can however purchase MSP card and give the code to your cousin and allow him to purchase his own avatar items.
  7. Mister Ohnaka Win User

    Redeemed Code To Wrong Xbox Live Account(Avatar Shirt)

    Hi CHAWOW518,

    Unfortunately not. Avatar Store items and avatar awards are available only for the gamertag that purchased or unlocked the item. If you want to use an avatar item with another gamertag, that gamertag must purchase or unlock the item.
  8. Internet Expert Win User

    Cant get avatar items on the xbox

    Is there an error message when you attempt to purchase a certain avatar item? What does it exactly say?

    You should be able to buy avatar items on both this website and the Xbox avatar store.
Thema:

Avatar store not allowing purchase

Loading...

  1. Avatar store not allowing purchase - Similar Threads - Avatar store allowing

  2. Missing Avatar Outfit (Xbox 360 Avatar Store)

    in XboX Insiders
    Missing Avatar Outfit (Xbox 360 Avatar Store): I was told to put this here by Microsoft support, but I'm trying to find a specific Avatar Outfit on 360, called the 'Jack Ryan Avatar Outfit' with a weird blanked out symbol beside it, yet when I...

  3. Is James Cameron's avatar the game available on the Xbox 360 store

    in XBoX Games and Apps
    Is James Cameron's avatar the game available on the Xbox 360 store: Ive been wanting to replay avatar the game but it's not backwards compatible on any new consoles and my disc version is long gone, I thought I could boot up my Xbox 360 and download a digital copy...

  4. Xbox avatar store not working

    in XBoX Accessibility
    Xbox avatar store not working: Today I just purchased a costume set in the Avatar store on the Microsoft website It shows up in my order history the order is completed there's a button for me to click wear but when I pressed it...

  5. Items in Avatar Store on Xbox 360 do not load at all

    in XBoX Accessibility
    Items in Avatar Store on Xbox 360 do not load at all: I can't access the items on the Avatar Store on my Xbox 360. The menus load and I can choose preloaded items, but I can't access my awards or see any of the items in the avatar store. They're all...

  6. No exclusive T-Shirt in my Avatar store.

    in XboX Insiders
    No exclusive T-Shirt in my Avatar store.: Hi. Where do I have to go to report that I never received my Xbox Insiders t-shirt? I'm Level 3 rn, and I am very disappointed that I haven't received, and checked in the Avatars, only to find...

  7. Why cant I get to the prop section in the avatar store on my xbox 1 s in any section

    in XBoX on Consoles
    Why cant I get to the prop section in the avatar store on my xbox 1 s in any section: [img] I cant do anything but go back to the first page bcf11f63-9511-47c3-b45f-c13b73371a0b

  8. Xbox one - xbox 360 avatar store

    in XboX Insiders
    Xbox one - xbox 360 avatar store: I’ve check my account and privacy and did everything I could but I can’t use the avatar shop it keeps telling me to change my settings I have all my account on adult settings and Idk what else to...

  9. Avatar Store Items

    in XBoX Games and Apps
    Avatar Store Items: Is there any way I can model and sell custom items (clothing, props, hair, fingernails,and limbs) on the new avatar Store. I was told the new avatar system is made in unity and was wondering if I...

  10. Can i request more bottoms for avatar store?

    in XBoX Games and Apps
    Can i request more bottoms for avatar store?: I would like to see tactical pants and more work jeans like boot-cut .. Dont like skinny jeans 1272ec66-431b-49d5-a955-80191817b225