Auto renewal STILL NOT TURNING OFF

Discus and support Auto renewal STILL NOT TURNING OFF in XBoX on Consoles to solve the problem; Why does the Microsoft website auto-renew cancellation system still not work? How does everyone else cancel their Xbox Live sub? Cheers, Aidan... Discussion in 'XBoX on Consoles' started by aidanthebeast12, Sep 23, 2017.

  1. aidanthebeast12
    aidanthebeast12 Guest

    Auto renewal STILL NOT TURNING OFF


    Why does the Microsoft website auto-renew cancellation system still not work?

    How does everyone else cancel their Xbox Live sub?

    Cheers,

    Aidan

    :)
     
    aidanthebeast12, Sep 23, 2017
    #1
  2. vI N I A L L Iv
    vI N I A L L Iv Guest
    12 MONTH AUTO RENEWAL

    I HAD TURNED AUTO-RENEWAL OFF AND THEY STILL TOOK A PAYMENT OF £40. WHAT THE ***. I DIDNT WANT TO RENEW IT I HAD TURNED AUTO RENEWAL OFF AND IT DIDNT EVEN HAVE MY UPDATED CARD DETAILS HOW DID IT STILL TAKE A PAYMENT?
     
    vI N I A L L Iv, Sep 23, 2017
    #2
  3. Klokkwork
    Klokkwork Guest
    Uh oh.. That shouldn't have happened

    Just keep in mind that any time you switch off auto-renewal, you get a notification email. And if it turns back on, you get a notification email. If you turn it off, make note of whether or not you got the email. If you didn't, then something didn't process
    right, and you should assume your auto-renewal is still on. If you turn off your auto-renewal, get the email notifying you it's off, then you apply a prepaid Gold membership card before your Gold expires, it will turn your auto-renewal back on. They tell
    you this when you turn off your auto-renewal.
     
    Klokkwork, Sep 23, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Auto renewal STILL NOT TURNING OFF

    Hey there aidanthebeast12.

    What exactly happens when you try to disable auto-renewal? Account.Microsoft.com should give you the ability to modify your subscriptions. Do you get an error message there?
     
    Mister Maka, Sep 25, 2017
    #4
  5. Shaggy1983 Win User

    Auto-renewal off, still charged.

    They did the same to me. charged 20$ to my card. But i didn't receive any xbox live. And i did not Buy anything off of xbox live
  6. WPAK Win User

    Auto-renewal off, still charged.

    Hi Shaggy1983, please see my earlier response on this thread, please do not bring old threads to life, create a new one for your issue to get the best support
  7. Dicti0narydude Win User

    Auto-renewal off, still charged.

  8. Judge Win User

    Auto-renewal off, still charged.

    [quote user="DISNEY ON ICERY"]

    hey miss Ermine can i add u on xbox so we can play minecarft ?

    [/quote]

    She'll destroy all of your buildings!!! Just kidding of course :p. You can always send her a forum PM by clicking the little envelope under her post, that way you can ask her in private if you wish :). Cheers!
  9. MRDSTAR WARS Win User

    Auto-renewal off, still charged.

    hey miss Ermine can i add u on xbox so we can play minecarft ?
Thema:

Auto renewal STILL NOT TURNING OFF

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