Auto renewal confusion.

Discus and support Auto renewal confusion. in XBoX on Consoles to solve the problem; I just bought one month of Xbox Live Gold, but it says the next charge is two months from now. Anyone know what this could mean?... Discussion in 'XBoX on Consoles' started by GoodTurtle88756, Jul 27, 2017.

  1. GoodTurtle88756
    GoodTurtle88756 Guest

    Auto renewal confusion.


    I just bought one month of Xbox Live Gold, but it says the next charge is two months from now. Anyone know what this could mean?

    :)
     
    GoodTurtle88756, Jul 27, 2017
    #1
  2. Mister Gwyther
    Mister Gwyther Guest
    Automatic Renewal

    Hey there! I'm sorry about the confusion regarding your auto-renewal. That said, you'd need to contact phone support (support.xbox.com/contact-us) as they are the only folks who can manage
    your auto-renewal. If you have the SR# from the previous call when you asked to turn off auto-renewal, have that ready as well. Thanks!
     
    Mister Gwyther, Jul 27, 2017
    #2
  3. Kmack11
    Kmack11 Guest
    Is there a monthly subscription for Xbox Live on Xbox One? How much is it?

    You can buy a 12 month auto renewal for $60. Monthly auto renewal is $9.99.
     
    Kmack11, Jul 27, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Auto renewal confusion.

    Hey there MaceWinduHugs,

    For a closer look at your account, you'll want to contact our chat/phone teams. They'll have the best information and can help explain things.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Jul 28, 2017
    #4
  5. Mister Mascot Win User

    Auto renewal confusion.

    Hey there MaceWinduHugs,

    For a closer look at your account, you'll want to contact our chat/phone teams. They'll have the best information and can help explain things.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Mister Gwyther Win User

    Automatic Renewal

    Hey there! I'm sorry about the confusion regarding your auto-renewal. That said, you'd need to contact phone support (support.xbox.com/contact-us) as they are the only folks who can manage
    your auto-renewal. If you have the SR# from the previous call when you asked to turn off auto-renewal, have that ready as well. Thanks!
  7. BuninDaDroAgain Win User

    xbox is a thief

    Haha ahhh i love Auto-renewal drama :p

    Like SILKY said, have to turn it off online, rather then on your XBOX for some confusing reason!
  8. Smwutches Win User

    Confused about Auto Renewal For Xbox live

    It just means that once your subscription ends, you'll revert to silver until you decide to add gold again.
  9. Mister Gwyther Win User

    How can I recover my lost money?

    Battle: While I understand your issue, no one on the forums can give you a refund. You need to ask that on phone support. If they refuse a refund, then that is the final answer. Sorry for the confusion regarding auto renewal.
Thema:

Auto renewal confusion.

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