Auto login caused Ultimate Edition Content to be claimed unintentionally

Discus and support Auto login caused Ultimate Edition Content to be claimed unintentionally in XBoX Games and Apps to solve the problem; I do not have a personal account on the Microsoft store, so I used a family account to download the PC version of Gears of War 4 for Windows 10. As a... Discussion in 'XBoX Games and Apps' started by RobTheBolt, Oct 16, 2016.

  1. RobTheBolt
    RobTheBolt Guest

    Auto login caused Ultimate Edition Content to be claimed unintentionally


    I do not have a personal account on the Microsoft store, so I used a family account to download the PC version of Gears of War 4 for Windows 10. As a result, when the game was launched, that account was logged in and received the bonus packs from the Ultimate
    Edition. Is it possible to transfer the packs to the correct account since they have not been opened, nor has the game been played on the account?

    :)
     
    RobTheBolt, Oct 16, 2016
    #1
  2. AndyHat
    AndyHat Guest
    VIP Pass issues

    So if you bought the retail Ultimate Edition, you can play early but without the benefits of the ultimate edition content? Unless the VIP bonuses will be applied retroactively, that's not really acceptable.
     
    AndyHat, Oct 16, 2016
    #2
  3. maxen
    maxen Guest
    STARWARS BATTLEFRONT Deluxe

    Hello Rufs1on,

    The Ultimate Edition contains all the content of the Deluxe Edition, but additionally the Ultimate Edition includes the season pass.

    I hope this helps.
     
    maxen, Oct 16, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Auto login caused Ultimate Edition Content to be claimed unintentionally

    Sorry to hear it. However, nothing can be transferred from one account to another. The best advice I can offer is that if the game was recently purchased you could try contacting phone support. There is no guarantee but they may be able to refund the
    purchase so that you can buy it on your account. Click this link to get the number for your region Customer Support
     
    onyxishere, Oct 16, 2016
    #4
  5. onyxishere Win User

    Auto login caused Ultimate Edition Content to be claimed unintentionally

    Sorry to hear it. However, nothing can be transferred from one account to another. The best advice I can offer is that if the game was recently purchased you could try contacting phone support. There is no guarantee but they may be able to refund the
    purchase so that you can buy it on your account. Click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false
  6. Scaluh2 Win User

    Gears 5 kat and emile skins.

    Just to add to this, although the account that owns game pass is the only account that will get the ultimate edition content, all accounts that receive the content will maintain the content once their subscription expires. If you're interested in the ultimate
    edition content, it may be worth picking up a month of game pass ultimate.
  7. H3adshak3r Win User

    Red Dead Redemption 2 DLC Problem

    I checked this for my and my brothers account and that is the result. Looks a little bit strange or? On My Account the Ultimate Edition is listed twice. I think this is not correct and on my brothers account ultimate edition is missing. Pre-Order Bonus is
    correct, because i have it bought and my brother not.

    My Account:

    Red Dead Redemption 2 Ultimate Edition

    This Package Contains:

    - Red Dead Redemption 2

    - Red Dead Redemption 2 Ultimate Edition

    - Red Dead Redemption 2 Special Edition Content

    - Red Dead Redemption 2 Ultimate Edition Content

    - Red Dead Redemption 2 Ultimate Edition Content

    - Red Dead Redemption 2 Pre-Order Boni (War Horse)

    - Red Dead Redemption 2 Pre-Order Boni (Treasure Map)

    Brothers Account:

    Red Dead Redemption 2 Ultimate Edition

    This Package Contains:

    - Red Dead Redemption 2

    - Red Dead Redemption 2 Special Edition Content

    - Red Dead Redemption 2 Ultimate Edition Content
  8. maxen Win User

    STARWARS BATTLEFRONT Deluxe

    Hello Rufs1on,

    The Ultimate Edition contains all the content of the Deluxe Edition, but additionally the Ultimate Edition includes the season pass.

    I hope this helps.
  9. StupidDriver79 Win User

    I purchased the ultimate edition of diablo 4 but only have the base edition in my library. How do I fix this problem?

    I'm having same issue! Order history shows ultimate edition but xbox store shows me owning standard an digital deluxe not ultimate. Until the first season pass and tier skip releases we won't know. Support asked if I had any of ultimate content and I do have the emote that only comes with ultimate edition. It's messed up that it don't show we own ultimate version in store causes undue stress. Just check if u have the emote
Thema:

Auto login caused Ultimate Edition Content to be claimed unintentionally

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