Auto Deposits Not Showing up

Hello Double Negativ,

You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
where they will be listed as a refund with a negative amount. There you will see your last deposit on October 25th was already spent on a purchase of Fortnite currency on November 1st.

Early deposit is only available when you have between 1000 and 5000 points. "Early" means before reaching the 5000 mark that triggers an auto deposit.

Next deposit is scheduled for 12/04.

I' aware. It doesn't deposit my credits at all and I cannot do it manually they just sit there and have done for a few auto deposits now.

Hello VikingWayne,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

This is mentioned in the FAQ, including in the section for Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

They should be deposited on the 15th.

Keep in mind that credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 pending credits. So generally if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between
the 15th and 30th, they are deposited by the 15th of the next month.

Keep in mind that list only shows when you redeemed the credits. There should be a list further up the page that shows your statement which would show if the credits are still pending or have been deposited. You can verify deposits by checking your refunds
at http://commerce.microsoft.com

It hasn't been deposited.