authentication failed

DEVILD0G1971 · Oct 21, 2014

ok, since the last little update from ms i am not able to log into wot? i have tried everything, i just spent the last hour on the phone with a ms operator. ive done pretty much everything from 1. clearing cache 2. defragging game 3. uninstalling game -
reinstalling game 4. uninstalling gamer profile reinstalling profile 5. went online checked all my ms info and wot info everything is on the same page and up to date 6.uninstalled updates and re-installed them???? dont know what else to do? does anyone out
there have any other ideas or solutions? oh and yes i have sent in a ticket with just a run of the mill reply so far? still waiting on a follow up reply from wargaiming, also posted on the wot forum? thanks for any help brought my way!

:)

DominumStige · Oct 21, 2014

Authentication failed error message

Hi!

Try to clear
cache, unplug the console for 5 mins, restart the console and launch the game.

Wishcatcher · Oct 21, 2014

Authentication failed error message

Hi,

Please go to World of Tanks XBOX (WOTX) Player Support

Regards,

Havoc1015 · Oct 22, 2014

I had the same problem when the last major WoT update came out. Found out it was my profile being corrupted. I ended up just recovering my profile and it was all fix. But either 1,3, or 4 should of fix it. Hmm....just to be safe go through all the data on
your HD and see if you can find more corrupted data. I'm not sure if it will fix the problem but it's the only thing I could think of right now.

Havoc1015

I had the same problem when the last major WoT update came out. Found out it was my profile being corrupted. I ended up just recovering my profile and it was all fix. But either 1,3, or 4 should of fix it. Hmm....just to be safe go through all the data on
your HD and see if you can find more corrupted data. I'm not sure if it will fix the problem but it's the only thing I could think of right now.

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

GaryLaDuke

I was playing on a refurbished xbox one that was having authentication issues after the update. I went ahead and upgraded to a refurbished xbox x and am back to playing. It's the only thing I could think of and I was due for an upgrade anyway.

UnquietTulipaaa

Hello

you tried to uninstall the game and reinstall it?

SandyThrone34

Exactly the same and they are not fixing it. I have done all their suggestions and still the same!!!!!🤷‍♀️🤦‍♀️😒really Ang

ry

authentication failed