Authentication failed error message

Durango41 · Jul 31, 2018

Error code E-1CG00

I cannot sign on to world of tanks due to this error code. Please help

:)

DEVILD0G1971 · Jul 31, 2018

authentication failed

ok, since the last little update from ms i am not able to log into wot? i have tried everything, i just spent the last hour on the phone with a ms operator. ive done pretty much everything from 1. clearing cache 2. defragging game 3. uninstalling game -
reinstalling game 4. uninstalling gamer profile reinstalling profile 5. went online checked all my ms info and wot info everything is on the same page and up to date 6.uninstalled updates and re-installed them???? dont know what else to do? does anyone out
there have any other ideas or solutions? oh and yes i have sent in a ticket with just a run of the mill reply so far? still waiting on a follow up reply from wargaiming, also posted on the wot forum? thanks for any help brought my way!

Havoc1015 · Jul 31, 2018

authentication failed

I had the same problem when the last major WoT update came out. Found out it was my profile being corrupted. I ended up just recovering my profile and it was all fix. But either 1,3, or 4 should of fix it. Hmm....just to be safe go through all the data on
your HD and see if you can find more corrupted data. I'm not sure if it will fix the problem but it's the only thing I could think of right now.

Wishcatcher · Jul 31, 2018

Hi,

Please go to World of Tanks XBOX (WOTX) Player Support

Regards,

DominumStige · Nov 2, 2018

Hi!

Try to clear
cache, unplug the console for 5 mins, restart the console and launch the game.

DominumStige

Hi!

Try to clear
cache, unplug the console for 5 mins, restart the console and launch the game.

Wishcatcher

Hi,

Please go to https://console.worldoftanks.com/support/xbox/en/products/wotx/

Regards,

XBF Leo G

Hello Robysprings63,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!

Robysprings63

I'm experiencing the same issue and I dont know how to fix it I called tech support a while back and they told me to contact bungie but bungie does have a contact...

{Parity}

Contact
Xbox Support directly for assistance with your account.

The best way to reach Live Support would be here:
Xbox Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

Authentication failed error message