Authenticate to Connect to Wifi

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

How is it going?

If possible try to use a different network connection. A mobile hotspot will do.

I have the exact same problem. Everything else in my house can connect to the internet flawlessly, only my Xbox needs “additional authentication”

Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page, where you had to authenticate
your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

Since that has to be only once, you might have forgotten about it.

If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.

Are you connecting in a student dorm WiFi, or an apartment complex that provides WiFi to the inhabitants? It might be, that when you first connected your other devices to the network, you were presented with a welcome page,
where you had to authenticate your devices by agreeing to the WiFi's terms of use, or provide a code or password you got from your landlord or whoever runs the WiFi.

Since that has to be only once, you might have forgotten about it.

If you try to connect the Xbox One to that network, it might require you to visit the portal page again, and authenticate the Xbox access with the WiFi.

They may have a re-authentication timer. Is your wifi connection secured? If so, do they use WEP, or WPA? If WPA then your problem is likely a timer. The only way to fix this is to change the re-authentication interval to something astronomical (something
you probably cannot get them to do) or change to WEP or wired connection.

Hope this helps!