August 19. Update made xbox unplayable. Skipping tiles + xbox guide button is now my B button.

To resolve this problem, eject the disc and restart the Xbox One console:

1. Eject the Blu-ray Disc from the console.
2. From Xbox Home, with Blu-ray in the big application tile, move the focus to the
   Blu-ray tile, and then press the Menu button
   on your controller.
3. Select Quit. If "Quit" is not available, the app is already closed.
   
4. Press the Xbox button
   to open the guide.
   Note Double-tapping the Xbox
   button will open the guide from any other screen on the console.
   
5. Select Settings.
6. Select Restart console.
7. Select Yes to confirm.
   Note If you're unable to access the guide or the console appears to be frozen, press and hold the
   Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the
   Xbox button on the console again to restart.
   
8. After the console restarts, reinsert the Blu-ray Disc.

To resolve this problem, eject the disc and restart the Xbox One console:

1. Eject the Blu-ray Disc from the console.
2. From Xbox Home, with Blu-ray in the big application tile, move the focus to the
   Blu-ray tile, and then press the Menu button
   on your controller.
3. Select Quit. If "Quit" is not available, the app is already closed.
   
4. Press the Xbox button
   to open the guide.
   Note Double-tapping the Xbox
   button will open the guide from any other screen on the console.
   
5. Select Settings.
6. Select Restart console.
7. Select Yes to confirm.
   Note If you're unable to access the guide or the console appears to be frozen, press and hold the
   Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the
   Xbox button on the console again to restart.
   
8. After the console restarts, reinsert the Blu-ray Disc.

Hi!

To resolve this problem, eject the disc and restart the Xbox One console:

1. Eject the Blu-ray Disc from the console.
2. From Xbox Home, with Blu-ray in the big application tile, move the focus to the
   Blu-ray tile, and then press the Menu button
   on your controller.
3. Select Quit. If "Quit" is not available, the app is already closed.
   
4. Press the Xbox button to open the guide.
   Note Double-tapping the Xbox button will open the guide from any other screen on the console.
   
5. Select Settings.
6. Select Restart console.
7. Select Yes to confirm.
   Note If you're unable to access the guide or the console appears to be frozen, press and hold the
   Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the
   Xbox button on the console again to restart.
   
8. After the console restarts, reinsert the Blu-ray Disc.
   
   Try this and let me know if this fixes the issue.

You see the following error code and message when you try to load a Blu-ray Disc on your Xbox One console:

0x91d7000a

Disc Stopped. Make sure your TV's HDMI input supports HDCP rights management. If not, try plugging your console into a different TV input.

To resolve this problem, eject the disc and restart the Xbox One console:

1. Eject the Blu-ray Disc from the console.
2. From Xbox Home, with Blu-ray in the big application tile, move the focus to the
   Blu-ray tile, and then press the Menu button
   on your controller.
3. Select Quit. If "Quit" is not available, the app is already closed.
   
4. Press the Xbox button
   to open the guide.
   Note Double-tapping the Xbox
   button will open the guide from any other screen on the console.
   
5. Select Settings.
6. Select Restart console.
7. Select Yes to confirm.
   Note If you're unable to access the guide or the console appears to be frozen, press and hold the
   Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the
   Xbox button on the console again to restart.
   
8. After the console restarts, reinsert the Blu-ray Disc.

Hey Marklett,

Try these solutions:

Solution 1: Start the app again

To resolve this issue, quit and restart the app:

1. If the app is available on the Home screen—in either the big center tile or one of the four "most recently used" tiles—highlight that tile with your controller (but don't select it).
2. Press the Menu button on the controller.

[table][tr][td][/td][/tr][/table]

1. If the option to Quit is present, select it. (If it's not present, the app is not currently running.)
2. Once you're sure the app is closed, re-launch the app by selecting it from the recently used tiles or from My games & apps.

If the app doesn't start, try the next solution.

Solution 2: Restart your Xbox One console

1. Press the Xbox button to open the guide.
   Note Pressing the Xbox button opens the guide from any screen on the console.
   
2. Select Settings.
3. Select Restart console.
4. Select Yes to confirm.
5. Try to launch the app again.

Note If you're unable to access the guide or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on
the console again to restart. Try to launch the app again.

Solution 3: Uninstall and reinstall the app

If the issue still isn't resolved, try uninstalling the app and then reinstalling it. Here's how:

1. On Home, move right and select My games & apps.
2. Highlight the content you want to uninstall.
3. Press the Menu button on your controller.
4. Select Uninstall.

If you keep experiencing the problem, contact

Best,

Nozzle .