Audio problem with downloadable games

UK Nick UK · Jun 3, 2015

no voice audio during cutscenes for downloaded games, can anyone help?

:)

Tibbydriver · Jun 3, 2015

Problems with Dashboard audio

I seem to be having some problems with the audi on my Xbox One's dashboard. If I select an app or play a game there seems to be no issue however any video I watch off the dashboard or even the clicking sound you get when selecting something there is no audio. I see that there is a service announcement up for some Live functions on MS's website but do not really see anything about this particular issue. Any advice?

onyxishere · Jun 3, 2015

problem with audio

What do you mean mute? Is there no sound coming through the TV? Is there no sound from the headset? Please provide more info so we can help.

Bazajaytee · Jun 3, 2015

Where do you store your digital games? Are they on the internal HDD or an external HDD?

If it is external, what make and model HDD are you using?

Could be that the game isn't streaming fast enough but the above info should give us a starting point to help trouble shoot with you.

Bazajaytee

Where do you store your digital games? Are they on the internal HDD or an external HDD?

If it is external, what make and model HDD are you using?

Could be that the game isn't streaming fast enough but the above info should give us a starting point to help trouble shoot with you.

eLbiChaN

I was having this problem every time i put the game in it was asking me to re download audio, i installed game to the HDD and launched the game, problem fixed.

sermon72

I actually have the same problem - I own the UK version of Skyrim and downloaded Dawnguard with my german account - problem is, now the main game is in english with english audio, but the Dawnguard bits have german audio, which is really annoying. Is there
a way to get the english speech pack?

DWoodbine

Downloaded it yesterday and must say the improvements makes it look worse, but it is the mobile version. Also I had a bit of a problem with the audio.

Can't believe this is like the 4th time I've bought this game lol.

FatTrout922832

This may be true but does not really address the customer complaint, which is that they want the game with an audio track in their chosen language. In my case, there is no doubt but that such a game exists (English audio) but I can't seem to download it.
I downloaded Halo 3 under the "Games with Gold" program (thank you) in Hong Kong. The audio track was in Chinese. No way to change it to English. I was told by Support that probably the download program identified my locale as HK and thus gave me the version
with a Chinese audio track. To bad it didn't recognize and act on my (English) language setting. I tried changing my locale to Australia and re-downloading to no avail. Actually, I don't care why or how. I'd like to know how to obtain the game with an English
audio track!

Audio problem with downloadable games