Audio Issue

Discus and support Audio Issue in XBoX Games and Apps to solve the problem; I am having an audio issue that I have never experienced before. It only happens on the game Fortnite and whenever I pull out a gun my headset makes a... Discussion in 'XBoX Games and Apps' started by Soelboy, Jan 27, 2018.

  1. Soelboy
    Soelboy Guest

    Audio Issue


    I am having an audio issue that I have never experienced before. It only happens on the game Fortnite and whenever I pull out a gun my headset makes a sound that is almost like a shock. I turned up my tv speakers to see if it happened to them and it did.
    I have no idea what could be causing this other than the Xbox. No one else I have talked to is experiencing this issue but me. Please help!

    :)
     
    Soelboy, Jan 27, 2018
    #1
  2. Miss Ghidorah
    Miss Ghidorah Guest
    Audio Issue

    Hi there Lich Lord,

    So sorry to hear you've been having a frustrating experience regarding audio issues with your Xbox One S. Have you looked over the article for

    troubleshooting sound on your Xbox One console    ? If you've exhausted all of your options, including multiple troubleshooting steps, unfortunately you'll want to consider reaching out to the
    Online Service Center to explore having your console repaired or replaced. I know it's not ideal, but that is not normal behavior for an Xbox One S (as I'm sure you're aware too).

    _______________________________________________________







    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
     
    Miss Ghidorah, Jan 27, 2018
    #2
  3. Nutella TM
    Nutella TM Guest
    Audio issue

    This is a link to a video I recorded of basically what is happening it was kinda hard to record since I use a headset. Video link
     
    Nutella TM, Jan 27, 2018
    #3
  4. Mister Cizl Win User

    Audio issue

    Hey Nutella TM! What brand and model headset are you using currently? Which have you tested? Post back and let us know!
  5. Mister Cizl Win User

    Audio issue

    Hey Nutella TM! To troubleshoot, we usually recommend making the set up as simple as possible. Try removing the HDMI splitter and see if the issue sees any improvement. Post back and let us know how it goes!
  6. Juan Stevens Win User

    Audio Issues

    You have everything set up fine. It seems the last update broke something with the surround sound. My 5.1 was working fine. It's really annoying because MS hasn't posted there's a problem. Sigh. Amazing how this wasn't found in testing.
  7. LayneLindsay Win User

    Audio issue

    G’day george! I removed the settop cable from the xbox, and there is now no sound coming from the Xbox at all when in a game. The Tv has only one HDMI cable, so I have the Settop box plugged into the Xbox and the Xbox plugged into the TV. But again, No
    sound coming from the Xbox at all
  8. JirF1990 Win User

    Audio Issue

    Hello, it seems like narrator mode has been activated. To disable it press and hold the home button then press the menu button (button with the 3 lines). Then highlight the No option and press A on it to disable narrator mode.
Thema:

Audio Issue

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