Audio issue in Forza Horizon 5

LiamTaylor3 · Jan 1, 2023

Got an issue when playing Forza Horizon 5 that started happening a couple of months ago. The game loads and the introduction has sound. Then as you load into the game the audio cuts out completely and there is no sound at all. Have tried plugging headphones into the controller but the same issue persists.

So far we have tried uninstalling the game and reinstalling, restarting the console but that hasn't solved it.

All other games on the console have perfectly working audio.

It's an XBOX Series X with latest OS installed. FH5 is also up to date. It's the Game Pass edition of FH5, not a disc copy if that matters.

What else could we try?

:)

Michael James Woods

Hi,

I have the same issue as of today. The g920 works fine on Forza Horizon 4 but not on Forza Horizon 5 and slows down the game, interferes with the audio and is unresponsive.

Christopher Revoredo

Hi there Swift welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Yesterday I had an audio issue similar to yours with an annoying beep coming from my headset (mine didn't disconnected though) so my solution was to uninstall the game, a hassle I know.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

CarTzy

Hello LiamTaylor3,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on what you have described, this seems to be an in-game-related issue, as the audio works fine on other games and it is only affecting Forza Horizon 5. We can provide you with troubleshooting steps that may help resolve the issue, but if the issue persists after certain steps, We recommend that you raise this concern with the Forza Support Team. Submit a request – Forza Support (forzamotorsport.net)

Please see the troubleshooting steps below:

Troubleshoot audio on your Xbox console

Troubleshoot audio on your Xbox console | Xbox Support

Troubleshoot game issues on Xbox

Troubleshoot game issues on Xbox | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing lag issues with the audio of your game Forza Horizon 5.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check your TV settings. Make sure that your TV is set to "Game Mode" to reduce input and audio lag because some TVs also have specific settings for audio delay that you can adjust.

Check audio output settings too. Ensure that your Xbox audio output settings match your setup (e.g., stereo, surround sound). A mismatched settings can sometimes cause delays.

And then update the game and console. Make sure both Forza Horizon 5 and your Xbox Series X are running the latest updates.

Next is to power cycle the Xbox by holding the power button on the console for 10 seconds to perform a hard reset.

If the issue persists after performing the troubleshooting steps, uninstall and then reinstall Forza Horizon 5 because it can help resolve any corrupted files.

Thank you for your cooperation.

Audio issue in Forza Horizon 5