Audio is not working and audio area is grayed out.

Also, this happened after I tried to plug something into the USB port that didn't quiet fit. :|

Alright. As I've already stated, a new headset doesn't change anything. The audio settings are completely grayed out as if I didn't have a headset plugged in. I managed to revert the firmware of my controller through my Surface laptop, but still no audio. Thanks for trying to help!

Thanks for extra info!

Can you share all your audio settings you have set up on your Xbox One? What is the bitstream format you have set up? Let us know so we can best help you out

I have My audio settings as

HDMI audio: 7.1 uncompressed

Optical audio: off

Bitstream format is grayed out

On my receiver I show PCM unless watching a bluray

My bluray settings are

Dolby digital dynamic range control auto and

Let my receiver decode audio

Thanks for extra info!

Can you share all your audio settings you have set up on your Xbox One? What is the bitstream format you have set up? Let us know so we can best help you out

I have My audio settings as

HDMI audio: 7.1 uncompressed

Optical audio: off

Bitstream format is grayed out

On my receiver I show PCM unless watching a bluray

My bluray settings are

Dolby digital dynamic range control auto and

Let my receiver decode audio

Some options appear grayed out if you are using an accessory that takes advantage of the audio mixer functionality or if you are using hardware where audio adjustments are made on the hardware itself (for example, a Chatpad or some third-party headsets).

Check if there is no accessory that is using the audio mixer function and that is why they appear grayed out.

Tell me from which device are you using the headphones? Depending on that, we can guide you through some possible solutions.

Information Source (Credits): https://support.xbox.com/help/hardware-network/getting-started-set-up/using-the-guide

I hope everything is resolved, I will be attentive to your response.