Audio help, no more cable just YouTube tv

Hi there

Why not take out the optical cable since hdmi might still transferring the sound now instead of the Optical. Try that method.

I am connected using HDMI and Bitstream for audio and connected to home theater. The audio for the live tv will not work 90% of the time if the XBONE has been off for more then 5 min, but today it stopped while in the middle of a show. At first I just closed
the live TV app and it will work but now it will not. I even unplugged the HDMI cable from both the XBONE and the tv set-top box with some success but now I have to unplug the power for the XBONE for a minute and then it will work most of the time. Output
HDMI cable from the XBONE is the one that came with it, I have tried multiple HDMI cables from the set-top box to the XBONE tv input and no luck. I did read a post on here about the factory HDMI cable having a slightly longer male connector and also the female
connectar are a bit deep, so I compared the cables to the factory one and I was surprised that it was a bit longer (compared to 4). I have bypassed connecting the tv set-top box to the XBONE and connected directly to the tv and audio and video worked fine.
I even left it plugged in to XBONE but removed the cable from the set-top box and plugged into my laptop, so the live tv app was showing my laptop but no audio (had video playing in youtube). Every other app works fine (netflix, youtube) even switching from
live tv (with the audio not working) to one of those apps and they had audio but not the live tv. And yes they are all high speed cables, no force was use to install, cables were not bent to install.

This is the post I read, now they talk about the HDMI port being loose I don't know if I agree with that. It does seem loose but that just may be the cable not be able to go all the way in, maybe not i dont know. forums.xbox.com/.../1664164.aspx

Hi rsugden93,

Sorry you're having issues with your sound. To help narrow down the issue you should try removing things to see what could be the issue. If you're using optical audio, can you unplug this and just use the HDMI audio from the TV? If this works with
no issues, then it's likely something with the optical audio (cable, connection, dirt, ect). If you hear it on the TV after removing the optical cable, then try a new HDMI cable. As this is a random issue, it's likely something on the receiver, cable, or TV
side, and not an Xbox setting.

Hope this helps!

I may be able to assist with your issues with a little more information, as above...

How is your.console connected to audio?

Is it an hdmi cable to your tv?

Or to a sound bar?

Or are you using toslink (digital audio cable)

First off, how many systems are you trying to connect to what devices? Things can get complicated when trying to hook up a system as there are many different setups and variables that can affect this issue. Since it appears to be a sound system you are trying
to use, you can check outsupport.xbox.com/.../connect-sound-system.



I recommend using the HDMI cable connected to your TV and using one of the methods in as your issue could be you trying to connect your A/V receiver to your Xbox 360 via HDMI cable. This will result in sound, but no picture on the TV. Depending on your console
model, you can use a audio cable recommended by the manufacturer of your TV by plugging one end of it to the output port of your TV and the other goes to the audio input port of your A/V receiver if you system is an E model. If it is an S model, HDMI still
goes to the TV, the digital audio cable plugs into the optical audio port on your console and the other end goes to the digital audio input on the receiver. If you're using an A/V cable or component cable instead, that cable goes to the TV with the audio cable
unplugged while the digital audio cable goes to the same ports on the Xbox 360 and receiver. Finally, if you are using a console of the original design, the HDMI cable still goes to the TV while you must use a HDMI audio adaptor on the A/V port of the console,
the audio cable goes to it's port on the adaptor and then goes to the input on the receiver or if you are using A/V or component cables, those still go to the TV except that you must unplug the audio cables that plug in to the TV end and that the digital audio
cable goes to the TOSLINK port on the A/V cable and then to the receiver. I forgot to mention that if you are using an HDMI cable for your TV that if you intend to using standard audio cables that no matter the model, the red and white cables plug into the
ports on the HDMI audio adaptor and the other ends to the corresponding ports on the receiver.



Sorry for the wall of text, but I effectively described the 6 basic ways of connecting these devices. If you have more questions, just ask.