Audio from xbox one not working

Hi,

Thanks for replying. I have. The HDMI goes from the TV out to the TV port. I've checked all the settings on the TV to try to get it to work. When I go into the settings on the Xbox it won't let me change away from the optical setting on the audio out. I
think it might have something to do with that. I got an optical cable to try to get round it but that made no difference either.

Any ideas?

Wendy

Hi,

Have you tried all the troubleshooting options mentioned in this support article?

I have found a slightly different issue with cable after going into standby mode. The cable video works, but the audio does not (game audio works fine, though). I have to unplug the HDMI Out from the back of the Xbox One and then plug it back in to work.

The issue is not consistent, though. Sometimes everything works, sometimes cable audio does not.

Not exactly they will not work with the Xbox One via the main USB connection used to communicate with the PC. Xbox One isn't a Windows PC so that drivers that enable it to work with a PC or Laptop don't exist for the Xbox One.

They might be able to be made to work if your PC monitor has these things. A HDMI jack and either a 3.5mm stereo audio out or RCA Red and White stereo audio out. If it does then the monitor could decode stereo audio from the HDMI output from the Xbox One
and then you would need a 3.5mm Male to Male stereo cable or a RCA Red and White Male to 3.5mm Male cable to plug the monitor output into the stereo input for auxiliary audio devices on the control pod.

So, the life span of an audio port on an Xbox One Controller is 3 months with normal use?? I have electronic equipment with audio ports from 20 years ago that still work.