Audio and video in recorded clips are out of sync

Discus and support Audio and video in recorded clips are out of sync in XBoX Games and Apps to solve the problem; Hello, the title pretty much speaks for itself. In every one of my recorded clips the audio is wildly out of sync from the rest of the video. Sometimes... Discussion in 'XBoX Games and Apps' started by Phoenix1710, Oct 26, 2014.

  1. Phoenix1710
    Phoenix1710 Guest

    Audio and video in recorded clips are out of sync


    Hello, the title pretty much speaks for itself. In every one of my recorded clips the audio is wildly out of sync from the rest of the video. Sometimes it's off by a few seconds, but recently it has been off by a over a minute. This happens irregardless
    of whether I create the clip directly from the dvr app or use voice commands and from what I remember has been happening since around last July.

    I've searched all over for answers with no luck so hopefully someone can help.

    :)
     
    Phoenix1710, Oct 26, 2014
    #1
  2. Mister Quimby
    Mister Quimby Guest
    Audio and video in recorded clips are out of sync

    Hey there Yellow Dot83!

    Sorry to hear about the about the video clips recording out of sync! The proper teams are continuing to investigate this issue. In order for us to collect additional information regarding this issue, I have sent you a private message. Just click here to
    check your private messages. Thanks in advance!
     
    Mister Quimby, Oct 26, 2014
    #2
  3. FelipeMattos 87
    FelipeMattos 87 Guest
    Audio and video in recorded clips are out of sync

    I searched the internet a lot, and didn't find any fix for this.

    I have the same problem. Audio is ahead of the video.

    Tried hard reset, factory reset, and still have this issue.

    However, sometimes after unplugging everything from the xbox and then reinserting everything and starting up the console, game dvr works fine, without any delays. But just for a short period. After turning off the console or a recording few gameclips, the
    problem happens again.
     
    FelipeMattos 87, Oct 26, 2014
    #3
  4. RepentantDrop22-62F2A897-5563-4EF0-B666-8B5DB55FCD
    RepentantDrop22-62F2A897-5563-4EF0-B666-8B5DB55FCD Guest

    Audio and video in recorded clips are out of sync

    ya and at first it was only one of the games and now it is with alot of them. I just noticed that it was off by almost 30 secs tonight on one video!
     
    RepentantDrop22-62F2A897-5563-4EF0-B666-8B5DB55FCD, Oct 27, 2014
    #4
  5. RepentantDrop22-62F2 Win User

    Audio and video in recorded clips are out of sync

    ya and at first it was only one of the games and now it is with alot of them. I just noticed that it was off by almost 30 secs tonight on one video!
  6. Fire Frenzy Win User

    Audio and video in recorded clips are out of sync

    Hello there,

    I have the same issue. I noticed that sometime in the last few weeks, something happened that made the audio fall out of sync with the video. Originally the problem was a delayed audio not matching the video. I proceeded to call xbox support, who went through
    some steps, removing persistent storage a couple of times, then removing my saved games. I was then asked to turn off my xbox by the power button, followed by unplugging it from the wall. This resulted in losing all sound completely...video with NO audio.
    So, I was then advised to restore my xbox to its factory settings.

    Although not overly happy with the idea of re-installing every game I had on my xbox and then all of the DLC, and syncing the save files, I really wanted this fixed and so proceeded to restore to factory settings. After waiting some time for a game to install
    I jumped in and recorded a clip eager to see a result. Plus side is that I do actually have audio, but now the audio plays ahead of the video.

    So be advised that although these methods have an effect, I haven't fixed mine yet!
  7. Mister Quimby Win User

    Audio and video in recorded clips are out of sync

    Hey there VeeTr3x!

    As of today we do not have any new updates to provide. Currently the proper teams are continuing to investigate the issue. We will definitely update this thread when more information becomes available. Thanks!
  8. VeeTr3x Win User

    Audio and video in recorded clips are out of sync

    Mister Quimby, has there been any updates regarding the GAME DVR no sound problem?
  9. Mister Quimby Win User

    Audio and video in recorded clips are out of sync

    Hey there Bigbor3 and Fire Frenzy!

    Sorry to hear about the issue and thank you for bringing this to our attention. I went ahead and moved your post so that we can provide proper support. In order for us to collect additional information regarding this issue, I have sent you a private message.
    You can check your private messages by clicking here. Thanks in advance!
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