Audifonos no funcionan en xbox one (Headphones do not work on Xbox One)

Hey Auset thanks for taking the time to bring this issue to us!

We apologize for the inconvenience this has caused but rest assured we are here to help. We suggest a reset of the console since
the problem might be on the actual OS of the console so we would suggest a
Soft
Factory Reset (while keeping games and apps and to be thorough hardwire the control and headset to make sure the latest updates and drivers are installed)
IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
• The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!

Hiya Auset,

Sorry to hear that you're afflicted with this problem.

Microsoft and Xbox have deemed this as a known issue that they are in the process of working on internally at the moment.

They have isolated this as being a problem usually occurring when working with
third party headsets.

In this circumstance, I would say that you can try purchasing a headset adapter (or if you have one use it) to try and get around this problem, otherwise you might have to wait for Microsoft and Xbox to fix this problem in a future update.

Hope this information is helpful.

Stereo headphones

https://support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

Hi Kinder,

Thanks for your post. To troubleshoot this, check out this article to with multiple steps towards resolving this headset issue:

Xbox One Headset Troubleshooting.

Please let us know how this goes.

Mis audifonos inalámbricos son Artic x9 para xbox one