Aucun Signal HDMI (Mod Translation: No HDMI Signal )

TommyBAUDOIN · Feb 19, 2019

Bonsoir,

Je n'ai plus aucun signal HDMI avec ma Xbox One X Edition Scorpio, que ça soit avec des câbles différents ou des TV différentes.

J'ai essayé 3 câbles différents ainsi que 3 TV.

Lorsqu'elle est allumée et raccordée au réseau Internet, j'ai eu accès sur l'application Xbox sur Windows 10, j'ai voulu faire une réinitialisation usine ce qui a fonctionné mais le signal venant de l'HDMI est toujours inexistant.

Je suis désespéré, ma seule solution est de faire marcher la garantie....

Avez vous eu déj un problème identique?

Merci

(Mod Translation)

Good evening

I no longer have any HDMI signal with my Xbox One X Scorpio Edition, either with different cables or different TVs.

I tried 3 different cables as well as 3 TV.

When it is on and connected to the Internet, I had access to the Xbox application on Windows 10, I wanted to do a factory reset which worked but the signal coming from the HDMI is still non-existent.

I'm desperate, my only solution is to make the warranty work....

Have you ever had an identical problem?

Thank you

:)

TommyBAUDOIN

Ma console est déj enregistrée. Si je demande de la réparer comment ça se passe vu que j'ai une édition Scorpio, je peux demander un échange avec une autre édition limitée ?

Translation:

My console is already registered.
If I ask to fix it, how does it work since I have a Scorpio edition, can I request an exchange with another limited edition?

TommyBAUDOIN

J'ai fait également cette manipulation. J'ai vraiment tout tenté. Même le reset via la clef USB sans succès.

[Translation - I also did this manipulation. I really tried everything. Even the reset via the USB key without success.]

{Parity}

Have you tried performing the hard reset EXACTLY like this? I have seen it resolve that issue before.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

XBF Javier R

Hello Tommy,

If the issue does come to the console needing a fix, you may set up a repair so that you will have more of a chance to retrieve the same console back without needing to trade it out.

You can follow our getting your Xbox console or Kinect sensor serviced support article for direct
assistance with setting up a repair for the Xbox One console.

Try this and let us know the results.

Best wishes!

XBF Jeremy Z

Hiya Tommy,

We understand the frustration that comes with this type of errors but rest assured we are here to help! We suggest a reset of the console but if it cannot be accessed through the settings then the process is a bit different but there is still a way to do
it. To access the troubleshooting screen:

If you're unable to get to the dashboard at all to do the factory reset you need to access the Troubleshoot screen by using these steps :

Unplug the network cable if you're using a wired network connection.
Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
Wait 30 seconds, and then plug the power cord back in.
Press and hold the BIND button (located on the left side of the console) and the
EJECT button (located on the front of the console), and then press the
Xbox button on the console.
Continue holding the BIND and EJECT buttons for 10-15 seconds.
Listen for two “power-up” tones a couple of seconds apart. You can release the
BIND and EJECT buttons after the second power-up tone.

From there you can reset your console.

Let us know If that helps.

Aucun Signal HDMI (Mod Translation: No HDMI Signal )