ATTN Admin

Sir or Maam, In December I was 99 percent to my 5th star, I was less then $3.00 away from it and bought yet another game to put me far over the requirement, I checked yesterday and my new rank was under construction, I thought great it is getting updated
to the 5th star that I have earned, You can look at my account and see the countless thousands of dollars I have spent over the year(s). I sign on this morning to see that I am on my 4th star and 0 percent complete on the way to the 5th star??? What is the
meaning of this? What happened? I would appreciate Microsoft keeping its word and do a review of my account so that you may see for yourself I have earned the 5th and final star and the 10 percent back and lastly would appreciate this being fixed and put my
rewards account at the 5th star that I have EARNED. Thank you in advance for your review and help in this matter. Gamertag is ""

ADDED: Before I am told they reset every year, I was 99 percent and exactly $3.60 away from 5th and final star after SEVEN years of a member of your program, I then purchased "Just cause 3 XL edition" for the $21 and change on the 1 day sale in December.
IF this is not counted and your company would commit what I consider fraud on a senior member then saying what a dickish thing to do to someone is really being too nice but will refrain telling you what I would really like to on these forums, I will say I
wont spend another **** dime if this is not corrected. Good day.

:)

 

ATTN: Admins of rewards program.

Sir or Maam, In December I was 99 percent to my 5th star, I was less then $3.00 away from it and bought yet another game to put me far over the requirement, I checked yesterday and my new rank was under construction, I thought great it is getting updated
to the 5th star that I have earned, You can look at my account and see the countless thousands of dollars I have spent over the year(s). I sign on this morning to see that I am on my 4th star and 0 percent complete on the way to the 5th star??? What is the
meaning of this? What happened? I would appreciate Microsoft keeping its word and do a review of my account so that you may see for yourself I have earned the 5th and final star and the 10 percent back and lastly would appreciate this being fixed and put my
rewards account at the 5th star that I have EARNED. Thank you in advance for your review and help in this matter. Gamertag is ""

 

ATTN: Admins of rewards program.

You would need to post in the Xbox Rewards Questions forum in order for support to verify your purchases. VIP ranks reset each year and we're reset on January 1, so your purchases may not have been made in time to be calculated into your previous progress.

 

Hello OutlawedSaint,

We will follow up with you via private message.

 

Hello OutlawedSaint,

We responded to your latest post at (ATTN: XBLRewards8 Thanks/New problem.).