Attack on titan 2 keeps crashing

I too never got my code for, "Season 101 of Attack on Titan free with purchase of Attack on Titan the game." It's been over 2 weeks.

Hey there, ADreamyHusky!

So if you're still having problems with the game crashing, you can always and should give the steps on our support page entitled “My Xbox One game
won’t start or freezes during gameplay” a look through.

Give the steps there a shot and let us know how they helped in resolution to the issue.

Thanks!

Hiya, AdreamyHusky!

Paul from Xbox Forums Team here to help with the issue. It looks like you're trying to play Attack on Titan 2 "another mode", unfortunately it looks like it just crashes out once you select a character. It also looks like you've done quite an extensive troubleshooting
on the console and game to get this issue to be fixed. One suggestion that I would like to give is try testing out your multiplayer connection. To do so please follow these steps.

Multiplayer connection test

1. Go to settings on the Xbox one

2. Settings --> Network

3. Network --> Network Settings

4. Network Settings --> Test Multiplayer Connection

This will allow you to know if the NAT type is open/moderate/strict. Once done you can take a look at your detailed network statistics to check and see how fast the download and upload speed is. Please keep us updated with any new information you may have
for us. The more information we can gather the better equipped we are to help solve the problem. I hope the information I provided was helpful in resolving this problem.

Happy Gaming!

Paul Xbox Forums!

I have the same issue and i contacted them for like 3 weeks straight, and they told me they don’t know the problem and i assume working on a fix but what they told me to try out and confirmed that making another profile will allow you to play Another Mode
without it crashing and when i tried it.. it actually worked but the sad thing is that i have to start ALL over on the story mode and everything..

Hello, I will need you to follow those troubleshooting steps in order to resolve your issue:

The first one would be to clear your persistent storage, but before doing so please make sure that your disc is ejected.

1- Go to settings

2- Select devices and connections

3- Select blu-ray

4- Choose persistent storage and clear it