Atraso no áudio é algo comum? [Translate] Is audio delay common?

DouglasKlaus · Nov 7, 2019

Eu estava jogando quando de repente o áudio ficou fora de sincronia. Então eu desliguei o Xbox, a TV, tirei da tomada, reiniciei tudo e continuou o problema. Até os sons do sistema e do menu estavam com atraso. Tentei jogar outros
games e todos estavam com atraso. Então eu fui em Settings > Display & sound > Video output > Video fidelity & overscan, mudei pra HDMI, depois pra Auto Detect de novo e agora parece estar funcionando. Eu não tenho nada conectado além do Xbox na TV (é uma
Sony KDL-48R555C), nenhuma caixa de som externa. Alguém mais já teve esse problema? Meu console é novo, tem mais um menos uma semana.

[Translate by Mod]

I was playing when suddenly the audio got out of sync. So I turned off the Xbox, the TV, took it off, rebooted everything and continued the problem. Even the sounds of the system and menu were delayed. I tried to play other games
and everyone was late. So I went into Settings > Display & sound > Video output > Video fidelity & overscan, I switched to HDMI, then to Auto Detect again and now seems to be working. I have nothing connected besides Xbox on TV (it's a Sony KDL-48R555C), no
external sound box. Has anyone else ever had this problem? My console is new, it's got another one less week.

:)

XBF Crystal P

Hi Douglas,

Thanks for the reply. I understand there is an issue with the TV and Xbox being out of sync. I recommend to try doing a
soft factory reset of the console, Reset and keep games and apps to help reset
the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles and stable internet connection.

Try this out and let us know the results.

WPAK

Web translation:

Is audio delays common?

I was playing when the audio suddenly went out of sync.
So I turned off the Xbox, the TV, unplugged it, restarted everything and continued the problem.
Even system and menu sounds were delayed. I tried to play other games and everyone was late.
So I went to Settings> Display & sound> Video output> Video fidelity & overscan, I switched to HDMI, then Auto Detect again and now it seems to be working.
I have nothing connected besides the Xbox on the TV (it's a Sony KDL-48R555C), no external speaker.
Has anyone else had this problem? My console is new, one more minus a week.

Response:

Hi there,

as far as I know an audio delay is not common.

You mentioned you restarted everything,in regards to the console, did you Power cycle the console? Via for example Guide - Settings - Restart Console? I ask this, because if the console is set to Instant-On, powering down does Not fully power off the console,
but merely puts it into a stand-by mode, which doesn't fully clear stuff like cache etc.

It could also be a TV related thing, so if possible, be sure to check if there is an firmware update for the TV.

Let us know the results

DouglasKlaus

Hi. It's on energy-saving mode. I even unplugged the power cord after turning it all off.
I did have headphones connected to the controller, though, so I think that can be related. But even after disconecting the headphones and restarting everything, the tv was still out of sync. Thanks for replying.

AdamKronus

Esse é um erro comum em momentos de instabilidade da rede do Xbox Live.

-[Translation - This is a common mistake in times of Xbox Live network instability.]

igoravila

Eu nao tenho acesso ao numero do pedido. Sou apenas um usuario comum.

Esse jogo nao é somente para pc? Qual é o título?

[Translation-I don't have access to the order number. I'm just an ordinary user.

This game is not only for pc? What's the title?]

Atraso no áudio é algo comum? [Translate] Is audio delay common?