Atomic Heart Game Pass edition won't launch

Hi, Alfonso. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button, try launching the game again using the Xbox app and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to install the game again.

Solution 3: Try to uninstall and reinstall the game.

For reference, you can also try the rest of the steps from this link,

https://support.xbox.com/en-US/help/games-apps/...

It's not Atomic Heart specifically. It's that the XBox app is where I purchased Atomic Heart through, and because my XBox app on PC will not log me into XBox live when I launch Atomic Heart, for some reason, it also doesn't allow Atomic Heart to launch. Looking around, I'm far from the only person this seems to be happening to. And it's affecting more than Atomic Heart now. Any game I need to log into XBox live for, will not work when I launch it now. Including games like Wolfenstein: The Old Blood, which I had working just a month ago. Before anyone asks, yes, my Live subscription is up to date and active. Thus far, no remedy I've found has worked.

There are a few ways you can do to fix Atomic Heart's problems if you're using Xbox Game Pass on a PC:

1. Make sure your computer satisfies the minimum system requirements for the game by checking. The system requirements for Atomic Heart are listed on the game's shop page.

2. Verify any updates to make sure the game has the most recent patch or update. You may do this by selecting Atomic Heart in the Xbox app's "My Library" menu, then checking for updates.

3. Uninstall the game: Try uninstalling and reinstalling the game if resetting it does not fix the problem. To accomplish this, pick "Uninstall" from the context menu when you right-click Atomic Heart in the Xbox app's "My Library" section. You can reinstall the game using the Xbox app after uninstalling it before.

Hi Baikhan. My name is Kyle and I'm an independent advisor.

I’m sorry to hear you’re experiencing this issue. There doesn't appear to be a DX11 launch option for the Game Pass/Xbox app version of this game.

I recommend contacting the game publisher for further help with this: https://support.focus-entmt.com/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thanks,
Kyle

Hello, I've already updated all drivers and DirectX. Your advise with disabling the soundcard unfortunatly didnt helped me. Is there any way to set a launch option on Microsoft store as I've seen this way worked in Steam version of the game.