ATMOS / Bitstream output not working correctly

Discus and support ATMOS / Bitstream output not working correctly in XBoX on Consoles to solve the problem; Hey Folks, I was really happy when the official Dolby app was available for install. My XBox One is connected via HDMI to my Denon AVR-X4300... Discussion in 'XBoX on Consoles' started by pheeos, Jul 3, 2017.

  1. pheeos
    pheeos Guest

    ATMOS / Bitstream output not working correctly


    Hey Folks,

    I was really happy when the official Dolby app was available for install.

    My XBox One is connected via HDMI to my Denon AVR-X4300 Atmos-Receiver. The Atmos-Demo Videos which come with the dolby-app work fine. Some Games (e.g. Outcast) have no sound at all while atmos / bitstream output is enabled in audio settings. Audio in amazon
    prime video stutters and has dropouts..

    Are this still some incompatibilities or am I missing something?

    Thanks a lot & best regards,

    Michael

    :)
     
    pheeos, Jul 3, 2017
    #1
  2. johnsinclair96
    johnsinclair96 Guest
    Preview Member: Dolby Atmos output no longer works

    Since the last update i have Problems with the Dolby Atmos Bitstream Output. I can´t activate the Atmos Bitstream in the Settings. I select Dolby Atmos in the settings and will immediately link to the store to download a Dolby App. This Dolby App can unfortunately
    not bei loaded in Germany. After this error is DTS Bitstream activated.

    Does anyone have a solution and can helf me?

    Thank you.
     
    johnsinclair96, Jul 3, 2017
    #2
  3. RolandRohde
    RolandRohde Guest
    BUG: With Dolby Atmos activated, all apps used Fallback to PCM 2.0

    Greetings:

    I recently got the Xbox One S, updated it to latest Firmware and installed the Dolby Access app.

    BluRay in Atmos/DTS:X works fine.

    Games work fine (fallback to linear PCM 7.1)

    Apps have problems. Mixer, Netflix, even the normal UI all use the wrong fallback if there is no Atmos signal. They use fallback to PCM 2.0 (since Netflix, Mixer and so on don't output sound as 5.1 or 7.1 Linear PCM). If I set the Console to Bitstream Dolby
    Digital (instead of Dolby Atmos) then apps correctly stream 5.1 DD Audio as expected.

    I'm using Dolby Atmos for Home Theathre via HDMI btw.

    I wonder why this hasn't been noticed during Preview testing!

    What should happen:

    Dolby Atmos Content -> Dolby Atmos Bitstream

    Dolby Digital or Dolby Digital + Content (Apps, UI) -> Dolby Digital (+) Bitstream

    Linear PCM Content (Games) -> Linear PCM 7.1 Output (or Dolby Digital if selected)

    What currently happens:

    Dolby Atmos Content -> Dolby Atmos Bitstream

    Dolby Digital or Dolby Digital + Content (Apps, UI) -> Linear PCM 2.0 Downmix

    Linear PCM Content (Games) -> Linear PCM 7.1 Output

    I hope I explained the error conclusively and that we will soon see an Update to fix this very annoying issue.

    Thanks.

    Btw...is there any information yet, which games will be Updated to actually work with Dolby Atmos? So far there are none...
     
    RolandRohde, Jul 3, 2017
    #3
  4. BoffinUK Win User

    Sound Bar LG SJ9 Atmos Soundbar

    I have the same problem - I have my Xbox one S connected to my ATMOS enabled LG 2017 TV and then to the Atmos enabled SJ9 via ARC and neither sound output is recognised as supporting Atmos by the Xbox when I try to enable it as the bitstream out format.
    A direct connection of the xbox to the SJ9 via the HDMI in connection also fails. Bitstream out with Dolby digital works fine.

    Atmos works fine from other sources.

    Thanks.
  5. Grimsupanoob Win User

    Xbox One -> Dolby Atmos

    Hi There

    With you purchasing the soundbar that supports Atmos, the hardware will tell the console that it is supported (and you ahve changed your output method to Bitstream out, for the soundbar)

    As for the Headsets, Dolby requires that you purchase the Atmos app to enable atmos on the headset.
  6. EggsBoxJuan Win User

    Dolby atmos not working on Xbox one x

  7. JOSEPHPORTELLI1 Win User

    dolby atmos on xbox one s

    Hello,

    I do not understand why SquareEnix

    Say on Shadow of the Tombraider box that the game is with dolby atmos and rhere is no option in the Game menu that enables bitstream atmos signal.

    The game must output bitstream signal so that the amp reciever recognise and decode the atmos audio. As a regularr bluray movie does

    It is a shame as i was looking forward to she how a game sounds in atmos.hope or wish they make an update to solve this issue

    Enabling atmos from xbox audio menu is just a shorcut and does not show the real 5.1.2 signal
  8. bladerunnin Win User

    Can't use Dolby Atmos for Home Theater with headset base station connected (Elite 800X and Astro A50)

    Under Speaker audio in the Audio output settings of the Xbox, try turning off Optical audio while leaving HDMI audio on Bitstream out, then under Bitstream format select Dolby Atmos for HT. When wanting to use the headsets, turn off HDMI audio and then put
    Optical audio on Bitstream out, then under the format choose Dolby Digital (Astro A50) or DTS Surround (TB Elite 800X).
    Hey Diego,

    Thanks a lot for the prompt reply. I appreciate you taking time to explain how the audio signal is processed by the various devices in my chain. I just got home and was able to try your suggestions...

    It doesn't work.

    Once the base station is connected to the Xbox via USB, Dolby Atmos is automatically disabled and cannot be re-enabled no matter what settings I apply. My Audio Output settings are:

    - HDMI Audio -> Bitstream Out

    - Optical Audio -> Off

    - Bitstream Format ->Any attempt to select Dolby Atmos yields the message "For Dolby Atmos for Home Theater, you need to be using HDMI. Dolby Atmos for HT only supports HDMI devices. Try unplugging any headsets or optical headset base stations." and both
    DTS and Dolby Digital are selectable.

    In other words, turning Optical Audio to OFF does not make the Xbox ignore the base station...so Atmos is still not useable.

    Your suggestion makes perfect logical sense and that is exactly how it should work. But the Xbox doesn't seem to behave logically in this instance.

    Do you have any other advice?
Thema:

ATMOS / Bitstream output not working correctly

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