ASTRO A50 MIC WONT WORK XBOX ONE

ZarruhGaming · Nov 27, 2019

I bought a pair of Astro A50’s, not sure the generation but came with a wireless receiver with two buttons on the front for power and (maybe) Dolby Digital? Regardless, here is what happened EXACTLY ;

Playing with friends, in Xbox party

Friends join other party with a new friend and invite me

I join and my mic DOES NOT work!

I have rest the headset, the module, re paired, unplugged and re plugged, changed controllers, tried another headset successfully with the same controller, updated the console, hard reset everything and NOTHING WORKS!

The strangest part is the microphone is still giving me Microphone Monitoring whenever powered, so somewhere the signal just doesn’t seem to be being read by the Xbox.

PLEASE HELP I HAVE ALWAYS WANTED ONE OF THESE AND ITS ONLY BEEN TWO DAYS

:)

bowski477

It should have a switch on the charging station that you can flip between Xbox and PC. Is that switch flipped to Xbox?

Foley151

(TRY A NEW MICRO USB CORD)

(WORKED FOR ME EXACT SAME ISSUES FIXED)

So i was having the exact same issue. Problem.came out of nowhere mic worked but just wouldn't work in chat the mic icon was crossed out in the top right and in party chat as wel . i could hear myself but no one else could. I went through all the trouble
shooting as well and they were going to send me a new headset but i was just out of warranty so they told me to beat it. Out of rage i thought hard and realized that when i tried to access command centre on my xbox it wouldn't pick up my headset at all and
my headset would not show up in my accessory app on xbox either, but on my pc everything worked 100% then i realized i had different usb cords i was using for my pc and xbox so i figured i would try my.other micro usb on my xbox and whammie everything worked
100% turns out the cord i was using would power my base but not transfer data to the console so in turn it was garbage. So sorry about the long post but that worked for me (TRY A NEW MICRO USB CORD)

FRA wappa69

Hi there i feel your frustration and hope you can find a solution.

However:-

I have trouble shot the [Mod removed- inappropriate] out of

this. My microphone settings are correct."

Unfortunately this is'nt complying with forum guidelines. Can i advise you to not use anyform of profanity within these forums for future reference please.

Thank you

Onto the issue...have your made sure xbox is fully updated and also checked any form of connected accessories is also updated within your settings ?

https://beta.support.xbox.com/help/hardware-network/display-sound/troubleshoot-xbox-one-party-audio

XBF Brad A

Hello all,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.

Thanks,

Brad

KingOfTheRen

Hey Bro!

Contact ASTRO Support and explain this to them. They are very helpful and respond in a timely fashion! I would also recommend (while you're waiting to hear back from Support) to go on the "Astro Gaming" Reddit page and search "A50 xbox mic issue" and I'm positive
there will be others with your same issue who have either found a solution through people in the community and or ASTRO have Support that moderate their Reddit page and provide support!

Hope one way or another this helps you!

ASTRO A50 MIC WONT WORK XBOX ONE