Astro A50 Mic no longer working after March System update

Discus and support Astro A50 Mic no longer working after March System update in XBoX on Consoles to solve the problem; the mic on my Astro A50's stopped working after the latest xbox update (OS version: 10.0.15063.1005) The sound comes through as good as it ever did but... Discussion in 'XBoX on Consoles' started by nnrekay, Apr 5, 2017.

  1. nnrekay
    nnrekay Guest

    Astro A50 Mic no longer working after March System update


    the mic on my Astro A50's stopped working after the latest xbox update (OS version: 10.0.15063.1005) The sound comes through as good as it ever did but I can no longer chat or use cortana. The mic symbol shows that the mic is disconnected and its not showing
    up in devices and accessories like it did right before I installed the update. powercycled the unit several times and did a system restore with no resolution. Any one else having this issue?

    :)
     
    nnrekay, Apr 5, 2017
    #1
  2. Eric Sauco
    Eric Sauco Guest
    Turtlebeach 500X vs Astro A50

    Astro A50: Better sound, better comfort, worse mic, extra cable.
     
    Eric Sauco, Apr 5, 2017
    #2
  3. Eagl97
    Eagl97 Guest
    Astro A50 issue

    Astro A50 not working with the new Covert Forces Controller
     
    Eagl97, Apr 5, 2017
    #3
  4. Magicbusband
    Magicbusband Guest

    Astro A50 Mic no longer working after March System update

    This fixes the mic symbol.

    First make sure your Headset is updated to the most recent firmware using the astro command center.

    Next make sure your Headset is assigned to your profile under Kinect & Devices / Devices & Accessories. - This fixes Cortana commands and voice to text.

    Next disable Cortana then re enable Cortana it will make you restart your Xbox both times.

    That should work.

    I have an A50 and just figured it out this evening, cortana is working great and voice to text is great too.
     
    Magicbusband, Nov 6, 2018
    #4
  5. XBF Leslie D
    XBF Leslie D Guest
    Hey there,

    We will be locking this thread due to it being revived by a new post. If the issue is on going, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy
    gaming!
     
    XBF Leslie D, Oct 31, 2018
    #5
  6. XBF Leslie D Win User

    Astro A50 Mic no longer working after March System update

    Hey there,

    We will be locking this thread due to it being revived by a new post. If the issue is on going, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy
    gaming!
  7. Magicbusband Win User

    Astro A50 Mic no longer working after March System update

    This fixes the mic symbol.

    First make sure your Headset is updated to the most recent firmware using the astro command center.

    Next make sure your Headset is assigned to your profile under Kinect & Devices / Devices & Accessories. - This fixes Cortana commands and voice to text.

    Next disable Cortana then re enable Cortana it will make you restart your Xbox both times.

    That should work.

    I have an A50 and just figured it out this evening, cortana is working great and voice to text is great too.
  8. Foley151 Win User

    Astro A50 Mic Not working

    (TRY A NEW MICRO USB CORD)

    (WORKED FOR ME EXACT SAME ISSUES FIXED)

    So i was having the exact same issue. Problem.came out of nowhere mic worked but just wouldn't work in chat the mic icon was crossed out in the top right and in party chat as wel . i could hear myself but no one else could. I went through all the trouble
    shooting as well and they were going to send me a new headset but i was just out of warranty so they told me to beat it. Out of rage i thought hard and realized that when i tried to access command centre on my xbox it wouldn't pick up my headset at all and
    my headset would not show up in my accessory app on xbox either, but on my pc everything worked 100% then i realized i had different usb cords i was using for my pc and xbox so i figured i would try my.other micro usb on my xbox and whammie everything worked
    100% turns out the cord i was using would power my base but not transfer data to the console so in turn it was garbage. So sorry about the long post but that worked for me (TRY A NEW MICRO USB CORD)
  9. FRA wappa69 Win User

    Astro A50 Mic Not working

    Hi there i feel your frustration and hope you can find a solution.

    However:-

    I have trouble shot the [Mod removed- inappropriate] out of

    this. My microphone settings are correct."

    Unfortunately this is'nt complying with forum guidelines. Can i advise you to not use anyform of profanity within these forums for future reference please.

    Thank you

    Onto the issue...have your made sure xbox is fully updated and also checked any form of connected accessories is also updated within your settings ?

    https://beta.support.xbox.com/help/hardware-network/display-sound/troubleshoot-xbox-one-party-audio
  10. XBF Brad A Win User

    Astro A50 Mic Not working

    Hello all,





    As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





    Thanks,

    Brad
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Astro A50 Mic no longer working after March System update

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