Assurance ?

Discus and support Assurance ? in XBoX on Consoles to solve the problem; Hello ! I try to record my xbox controller and my xbox to see of it is still with the assurance because the left stick and the arrow works bad (not... Discussion in 'XBoX on Consoles' started by Solar Amaterasu, Oct 16, 2016.

  1. Solar Amaterasu
    Solar Amaterasu Guest

    Assurance ?


    Hello ! I try to record my xbox controller and my xbox to see of it is still with the assurance because the left stick and the arrow works bad (not sure is understable) i search for return the controller but i don't know if i can ;( i buy the xbox the october
    21, 2015. And is the controller with the xbox. I have a bad english sorry

    :)
     
    Solar Amaterasu, Oct 16, 2016
    #1
  2. Mr GravyBags
    Mr GravyBags Guest
    Dark Souls 1 promotional code never came

    I received assurance by xbox support that the codes will be out tomorrow.
     
    Mr GravyBags, Oct 16, 2016
    #2
  3. TheTurtleClub
    TheTurtleClub Guest
    Patch Issue (Game Breaking)

    Welccome to ea quality assurance testing. Lolol
     
    TheTurtleClub, Oct 16, 2016
    #3
  4. MattyMidway
    MattyMidway Guest

    Assurance ?

    The controllers are not typically under warranty (covered by insurance as you've put it). The system is under a limited 1 year warranty from the date of purchase but accessories other than the Kinect aren't really covered. The Elite controller has some
    accessories like the magnetized thumbsticks and underside buttons but that is really it. Check the link below for more information.

    https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair
     
    MattyMidway, Oct 17, 2016
    #4
  5. MattyMidway Win User

    Assurance ?

    The controllers are not typically under warranty (covered by insurance as you've put it). The system is under a limited 1 year warranty from the date of purchase but accessories other than the Kinect aren't really covered. The Elite controller has some
    accessories like the magnetized thumbsticks and underside buttons but that is really it. Check the link below for more information.

    https://support.xbox.com/en-US/browse/xbox-one/warranties-and-repair
  6. Misses Quinzel Win User

    Assurance for xbox one s controller

    Thank you for the answer Misses Qunizel.

    I have finally receive the famous shipping label from UPS

    I had to change my email adress for that... too strange.

    Now, i hope to receive the new joystick without problem.
    Wonderful news, Pain! Please do keep me updated on the situation. We want to make sure you're all set. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
  7. PainVison051357 Win User

    Assurance for xbox one s controller

    Thank you for the answer Misses Qunizel.

    I have finally receive the famous shipping label from UPS

    I had to change my email adress for that... too strange.

    Now, i hope to receive the new joystick without problem.
  8. Misses Quinzel Win User

    Assurance for xbox one s controller

    Hey there, PainVison051357!

    I'm sorry to see any issues with getting your shipping label! Unfortunately, you will need to
    contact us via phone or chat support for further assistance. We are unable to assist with repairs here on the forums, however they should be able to get that shipping label situation sorted out
    with you. :)

    Please keep me updated on the situation! We'll look at other options if they are unable to help you out.

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
  9. Misses Quinzel Win User

    Assurance for xbox one s controller

    Problem solved.

    I have finally receive the new joystick.

    Thanks for all.
    Perfect! I'm happy to see that you are all sorted. Let us know if you have any other concerns in the future. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
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Assurance ?