Assinatura Xbox gold[Translation-Xbox gold subscription]

Rene FieltesFieltes · Jul 25, 2020

Olá estou com um problema assinei a assinatura por 1 mês do game pass ultimate e cancelei com 24 dias mas vcs cancelaram minha assinatura gold no qual eu tinha pago durante 1 ano e tinha usado a apenas 4 meses espero que resolvam meu problema.

[Translation-Hello I have a problem I signed the subscription for 1 month of the game pass ultimate and canceled with 24 days but you guys canceled my gold subscription that I had paid for 1 year and had used for only 4 months I hope they solve my
problem.]

:)

Chyrola Cuello

Cada jogo multiplayer no Xbox requer uma assinatura Gold.

_______________________________________

[Translation - Each multiplayer game on Xbox requires a signature Gold.]

XBF Brad A

Hi Rene,

Thanks for reaching out to the forums. We understand you have question on subscriptions. When you have an Ultimate subscription. All codes or time purchased for Xbox live gold or game pass is converted to Ultimate subscription Time. It is explained
in the Ultimate game pass FAQ. Also, here is the
conversion chartfor the Ultimate subscription.

Quote from the FAQ: With Xbox game pass Ultimate, can
i still redeem codes for Xbox live gold and game pass?

So when you cancelled the ultimate subscription, this cancels all other subscriptions as gold and game pass are combined in the Ultimate subscription. You can reach out to support to see if there is anything they can do.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Brad

AMARAL1810

Por que nao estou conseguindo comprar a assinatura do live gold com cartao de credito da master card?

[Translation: Why I'm not getting live gold subscription buy with credit card master card?]

ronaldoxbox

O erro 80169cf9 ocorre quando você tenta resgatar um código do Xbox Live Gold

O código de erro e a mensagem a seguir são exibidos quando você tenta resgatar um token ou código pré-pago de assinatura Xbox Live Gold

[Translation-

The error 80169cf9 occurs
when you try to redeem
a code of Xbox
Live Gold
The error code and the following message
is displayed when you try to
redeem a token or
prepaid code Xbox Live Gold
subscription]

SuprX BR

infelizmente nao, existem cartoes live gold, e existem gift cards para compra de jogos e outros. assinatura gold apenas com cartao xbox live gold ou cartao de credito.

[Translation - unfortunately no, there are live gold cards, and there are gift cards to buy games and others. Gold signature only with xbox live gold card or credit card.]

Assinatura Xbox gold[Translation-Xbox gold subscription]