Assinatura Microsoft Xbox Game Pass[Translation-Signature Microsoft Xbox game pass]

Hi Igor,

Thanks for reaching out to the forums. We understand you are trying to cancel a subscription. Unfortunately, a
past due subscriptionis not able to be cancelled
until it is paid off. You need a debit/credit card or a paypal account to pay the balance then can cancel after it is paid. It also may auto refund the charge if cancelled immediately.

Thanks,

Brad

Check if your subscription is still active or it renewed automatically:

https://account.microsoft.com/services/

Hey there

JezerrelRodrigues1!

Thank you for letting us know that we were able to answer your question. We'll be locking the thread ayour question
has been answered. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please
feel free to create a new thread asking for assistance.

Thank you again and have a great day!

Felix

Xbox forums support

If you still think there is something wrong with your account using games under an expired subscription you can report this at the xbox support: http://support.xbox.com/contact-us

she is not active and has not been renewed is saying there that she has been canceled, but I still can use the benefits this is possible?