Assassin's creed syndicate not showing game picture

Thanks for the extra info
Please give this a try:

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

Also disconnect your router from power for about 3 minutes. Then connect it again an when everything is working, try again

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Buster2099

Additional information is needed, please tell me:

Is this happening on Xbox or PC?

If it’s on Xbox, what console do you have?

If it’s on PC, are you using windows 10 or 11?

In any case:

What do you mean exactly by "not showing game picture"

Do you mean the game icon / cover?

Please be as detailed as possible

And, what did you tried so far to fix this

In that way I can advise you different things or how to proceed

I had the same issue. I went to the game on marketplace and had it reinstalled. It works now! It’s dumb it had to happen that way but I assume it had to go with when all the AC titles went black and gold for the anniversary.

It's on xbox one. The tile picture is not showing up.

Hey guys I figured it out, and it's really stupid. So, in the Xbox store if you search for Assassin's Creed Syndicate, all that pops up is the Gold Edition, the Bonus Helix edition, and all the DLC. No base game right? Navigate your store to the Gold
edition and it'll have "This bundle includes: Assassin's Creed Syndicate, Assassin's Creed Syndicate Season Pass, Assassin's Creed Syndicate A Long Night, and Assassin's Creed Syndicate Huntsman Outfit.". Click on Assassin's Creed Syndicate under Bundle includes.
This is the base version of the game. The button that normally says Buy or Manage should say Install. Mine did. I clicked it and the game started installing.

I think it's just a disconnect because for some reason the base version of the game doesn't come up in the searches or the games list in the store, but if you manually navigate to it, it works. Stupid, but at least I'll be able to play this weekend! Hope
this helps you guys out!