Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps

Discus and support Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps in XBoX Games and Apps to solve the problem; This is my story regarding the Assassins Creed Syndicate: Bonus Helix Edition purchase I made today: -Purchase the game today 1/9/2016 -Nothing... Discussion in 'XBoX Games and Apps' started by UBADxLEGACY, Jan 9, 2016.

  1. UBADxLEGACY
    UBADxLEGACY Guest

    Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps


    This is my story regarding the Assassins Creed Syndicate: Bonus Helix Edition purchase I made today:

    -Purchase the game today 1/9/2016

    -Nothing happened after purchase

    - Went to My games & Apps

    - Game is not there or in the "Ready to Install" section

    -Went back into the store to notice the "Buy" Icon has changed to "Manage" like I own it (Which I should)

    -I clicked on manage to be transported to a almost completely grey screen with a title that says "Assassins Creed Syndicate: Bonus Helix Edition" with my gamertag and "Saved Data" under it.

    - I have restarted, un-plugged and restarted, and completely refreshed.

    -Please help - game is missing and money is gone

    :)
     
    UBADxLEGACY, Jan 9, 2016
    #1
  2. pfhor123
    pfhor123 Guest
    pfhor123, Jan 9, 2016
    #2
  3. pfhor123
    pfhor123 Guest
    Game in limbo between purchase and queue.

    I am having the exact same issue. Just purchased Assassin's Creed Syndicate: Bonus Helix edition, but it was not added to my download queue. The Xbox store shows that I purchased it, but I have no way of downloading the game as it does appear anywhere in
    the My Games section.
     
    pfhor123, Jan 9, 2016
    #3
  4. maxen
    maxen Guest

    Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps

    Hello Ubad,

    On the console, go into the Store and search for Assassin's Creed and locate the page for the base game (not DLC or bundle). It should say "install" rather than a price - if so, highlight that and click A and the game will begin downloading.

    Let us know how you get on.
     
    maxen, Jan 9, 2016
    #4
  5. pfhor123 Win User

    Game in limbo between purchase and queue.

    I am having the exact same issue. Just purchased Assassin's Creed Syndicate: Bonus Helix edition, but it was not added to my download queue. The Xbox store shows that I purchased it, but I have no way of downloading the game as it does appear anywhere in
    the My Games section.
  6. pfhor123 Win User

    Game in limbo between purchase and queue.

  7. JapsMcGee Win User

    Game in limbo between purchase and queue.

    Hey guys I figured it out, and it's really stupid. So, in the Xbox store if you search for Assassin's Creed Syndicate, all that pops up is the Gold Edition, the Bonus Helix edition, and all the DLC. No base game right? Navigate your store to the Gold
    edition and it'll have "This bundle includes: Assassin's Creed Syndicate, Assassin's Creed Syndicate Season Pass, Assassin's Creed Syndicate A Long Night, and Assassin's Creed Syndicate Huntsman Outfit.". Click on Assassin's Creed Syndicate under Bundle includes.
    This is the base version of the game. The button that normally says Buy or Manage should say Install. Mine did. I clicked it and the game started installing.

    I think it's just a disconnect because for some reason the base version of the game doesn't come up in the searches or the games list in the store, but if you manually navigate to it, it works. Stupid, but at least I'll be able to play this weekend! Hope
    this helps you guys out!
  8. maxen Win User

    Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps

    Hello Ubad,

    On the console, go into the Store and search for Assassin's Creed and locate the page for the base game (not DLC or bundle). It should say "install" rather than a price - if so, highlight that and click A and the game will begin downloading.

    Let us know how you get on.
  9. Shigurui Win User

    What are some good Single Player games to get on X1?

    Assassin's Creed Syndicate

    Devil May Cry 4 Special Edition

    Geometry Wars 3
Thema:

Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps

Loading...

  1. Assassins Creed Syndicate: Bonus Helix Edition Purchase Not Appearing in My Games & Apps - Similar Threads - Assassins Creed Syndicate

  2. I am playing Assassin's creed 2 on my Xbox S and cannot retrieve my saved games from the...

    in XBoX Games and Apps
    I am playing Assassin's creed 2 on my Xbox S and cannot retrieve my saved games from the...: I keep playing and the game keeps automatically saving but then when I quit and go back to play later, there are no registered saves ????? 7350ff60-244c-4f29-998e-1c6d4633fdd1

  3. Assassin's Creed shadow, I can't play it on Xbox one, not even cloud, but runs on my phone!

    in XBoX Games and Apps
    Assassin's Creed shadow, I can't play it on Xbox one, not even cloud, but runs on my phone!: Hello! I have Ubisoft + premium and Xbox ultimate, I can't play assassin's Creed shadows on my Xbox one, even when say I could play on cloud, but I can't, I don't get the option. But in my phone I...

  4. Assassin's creed valhalla crashing

    in XBoX Games and Apps
    Assassin's creed valhalla crashing: Every time I re-download my Assassin's Creed valhalla it works perfectly fine when you press on the game loads up everything just fine but as soon as I sign it it kicks me right back to the front...

  5. Why does Assassin's Creed Shadows keep downloading onto an HDD instead of an SSD when I try...

    in XBoX on Consoles
    Why does Assassin's Creed Shadows keep downloading onto an HDD instead of an SSD when I try...: I've tried uninstalling and reinstalling, but that didn't change anything. I also tried changing the download location, but that didn't work either. It won't let me add a screenshot because it...

  6. Tale Smasher legendary Kanabo Assassins Creed Shadows

    in XboX Insiders
    Tale Smasher legendary Kanabo Assassins Creed Shadows: #assassinscreedshadows submitted by /u/OneHandedGamerArmy [link] [comments]

  7. Helmet of the legendary Samurai Legendary Helmet Assassins Creed Shadows...

    in XboX Insiders
    Helmet of the legendary Samurai Legendary Helmet Assassins Creed Shadows...: #assassin'screedshadows submitted by /u/OneHandedGamerArmy [link] [comments]

  8. DeathBloom legendary Kurisgama Assassins Creed Shadows

    in XboX Insiders
    DeathBloom legendary Kurisgama Assassins Creed Shadows: #assassin'screedshadows submitted by /u/OneHandedGamerArmy [link] [comments]

  9. Is the new Assassin's creed syndicate giveaway available in xbox

    in XBoX Games and Apps
    Is the new Assassin's creed syndicate giveaway available in xbox: I saw the ubisoft giveaway of ac syndicate. Can we also get it in xbox 7d6df58b-66a0-4126-aa11-a9d31a13723d

  10. How to unlock achievement for Assassin Creed Syndicate?

    in XBoX Games and Apps
    How to unlock achievement for Assassin Creed Syndicate?: How to unlock achievement for Assassin Creed Syndicate? Im trying to unlock Bartitsu. And tried everything. I contact support and its no help. It be cool someone from the achievement team to...