Assassins creed origins punch card

I tried completing the assassins creed origins punch card the only part that it is not saying that I completed is buying the game. I did buy the game as a digital download just like the punch card states. it also states to buy a version of assassins creed
origins not a specific one just a version. I sent an email and was told that I bought the wrong version. so because I spent more money than I needed to I will not get my rewards for it. I feel this is wrong as I got a pack with my purchase I should still be
entitled to the points and punch card completion 6000 points is quite a bit and that was the only reason for me buying the game online as a download. I really hope we can get this resolved in a positive manner and way as I really enjoy xbox and the rewards
but do no enjoy getting fooled or screwed.

:)

 

Pre-Ordered Assassins Creed Origins, and 2 other games, but AC:O has not been added to my punchcard.

I pre-ordered 3 games as the punch card states.

Assassins Creed Origins

The Sims 4

Lego Marvel Super Heroes 2.

However, on the punch card page, it only shows Lego Marvel 2 and The Sims 4 as being pre-ordered.

 

Preorder punchard not filling

I have pre ordered call of duty and assassins creed origins and my punch card has not filled up yet. How long does it usually take? Should I contact support if it hasn’t updated the day before AC origins comes out?

 

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. They are not the same as the Xbox Rewards program.

 

Hello rpe Ryan Edge,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.