Assassin creed origins pre order not counting part 2

I am posting this again because I was not given time to respond.

Your response was there is no record of me buying the game

I pre ordered the game on the 4th of October I have a email confirming this.

Also are you going to update the list of games

:)

 

assassin creed origins pre order not counting part 2

I post it again because I was not allowed to reply to the anser before the post was locked.

I was asking why the pre order for assassin creed origins did not count your reply was there was no proof that I purchased it after oct 1st and if I just bought please allow 96 hours for it to count.

I pre ordered the game on the 4th of October I have a email from microsoft confirming the purchase also I thought you have to purchase the game before release for it to count towards the mission.

 

assassin creed origins pre order not counting part 2

You'll need to post in the support section of the forum in order for them to look into it again.

 

Hello Goggs25,

Apologies for the inconvenience. After reaching out to our data provider, we found an issue with your purchase that we are investigating. In the meanwhile, we will adjust your Games on Demand punchcard with an additional punch. If we update that Games on
Demand eligible title list, you will be able to see that information on the offer page, or in our FAQ.