asking to buy again

Discus and support asking to buy again in XBoX Games and Apps to solve the problem; I purchased a game app from the Microsoft store and it's saying would I like to buy it again, and it's showing in my order history it's complete. So... Discussion in 'XBoX Games and Apps' started by antiqua1, Jul 18, 2021.

  1. antiqua1
    antiqua1 Guest

    asking to buy again


    I purchased a game app from the Microsoft store and it's saying would I like to buy it again, and it's showing in my order history it's complete. So what am I to do so I can continue playing with my purchase game?

    :)
     
    antiqua1, Jul 18, 2021
    #1
  2. XBF Houmaidi O Win User

    asking to buy again

    Hello @antiqua1!

    Would you please try the following solutions below:

    • Remove your account and add it back again.
    • Restart your device (If you are using a PC/ Windows 10) / Preform a power cycle (If you are using an Xbox console).
    However, If the issue persists and you are using an Xbox console, please try preforming a Soft Factory Rest Xbox Support by selecting Reset and keep my games & apps. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.

    Give the troubleshooting a try and let us know how it goes!

    I hope that this helps you out!
  3. JPV20 Win User

    Asked to buy oblivion again

    Hi Chris,

    I am John, an Independent Advisor and a Microsoft user like you. I'm here to work with you on this issue.

    I have found a thread that has same issue as yours, you may refer to the answer provided by xbox360italy on the link below. You can purchase the item again (you should not be charged).

    https://answers.microsoft.com/en-us/xbox/forum/...

    I hope it worked out well for you. If not, please reply back to this forum to let me know. I will be glad to follow up and help you.

    Regards,

    John
  4. emillzkilledu Win User

    Being asked to buy PUBG again

    Be sure to make sure you're signed in to the account that you made the purchase on, Check the order history on your account to make sure the purchase is listed and lastly remove the account from the console and add it again. Hope this was helpful and if
    any of this didn't work don't hesitate to contact the xbox customer support.
  5. Georges C. Win User

    Being asked to buy Minecraft again

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello _jper, in this case, I recommend contacting Mojang support directly to find out what happened to the migration process.

    https://help.minecraft.net/hc/en-us/requests/new
  6. DominumStige Win User

    Being asked to buy PUBG again

    Hi!

    Be sure to use the same account used to purchase the game. Try checking the
    order history if the purchase is actually linked to the account. If everything works, try deleting the profile from the console and re-download it again.
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