Ask/Request about video games

Hi Norman. My name is Kyle and I'm an independent advisor.

Note that this is a community forum, we aren't Microsoft employees.

You can try sending this request using the Feedback Hub app: https://support.microsoft.com/windows/f59187f8-8739-22d6-ba93-f66612949332

Select Start , enter Feedback Hub in the search bar, and select the Feedback Hub app from the list. This launches the Feedback Hub app home page.

Please reach back if you have further questions.

Thanks,
Kyle

I usually look for youtube videos with that game, or ask friends about the game.

Hello, StarlightFox423. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

If you have suggestions for a new game to be added, I recommend you to submit it using the Feedback Hub. You can either vote on an existing suggestion or submit a new one.

For more information on the Feedback Hub:
https://support.microsoft.com/topic/f59187f8-87...

You can also refer to the section "Can I request games?" here:
https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/xbox-game-pass-faq

It will send you to the Xbox Idea Hub:

https://www.reddit.com/r/xboxinsiders/wiki/ideas



Here in the community we are only users/players just like you. We do not work for Microsoft. I hope you understand.

If you have any question, please let me know.

Ok I know that's not a "total" accident...

Thanks for the help

(Sorry for my bad English, I'm french)

You would need to contact support
support.xbox.com/.../contact-us as they are the only ones who can issue a refund.

They are under no obligation to give you a refund & it is difficult to accidently buy something from the marketplace.