As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% ...

Discus and support As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% ... in XBoX Games and Apps to solve the problem; Hello, I was AC4 Black Flag season pass owner--when I bought the season pass (full price, not at discount time) the note in Xbox marketplace is... Discussion in 'XBoX Games and Apps' started by XiaoboYe, Jan 15, 2014.

  1. XiaoboYe
    XiaoboYe Guest

    As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% ...


    Hello,

    I was AC4 Black Flag season pass owner--when I bought the season pass (full price, not at discount time) the note in Xbox marketplace is indicating along side the AC4 contents bought in a discounted rate of 20% (if buy one by one), the season pass owner
    will have 25% off when buying the coming Assassin's Acreed Liberation HD.

    Well, when AC Liberation HD came out, I checked the AC4 in-game store and did not find any link to AC Liberation HD, and had to buy from storefront in Xbox Marketplace, and the price is no different than the retail (can check by log off the LIVE account
    and browsing on xbox.com).

    I felt been cheated by either Ubisoft or MS on this empty promise of selling AC4 season pass.

    How I can get this corrected?

    :)
     
    XiaoboYe, Jan 15, 2014
    #1
  2. Vamplifyd
    Vamplifyd Guest
    Assassin's creed liberations HD price

    I have the season pass for AC IV. It's showing $26.95 for AC Liberations HD with the season pass. Is that right?
     
    Vamplifyd, Jan 15, 2014
    #2
  3. TimJay-E9DA0A10-7D90-4849-A4B4-DF8D6E0AC33A
    TimJay-E9DA0A10-7D90-4849-A4B4-DF8D6E0AC33A Guest
    Assassin's creed liberations HD price

    For a limited time up until the first week of January, if you bought the AC IV season pass you also got a 25% discount on Liberation HD. It was in the AC IV season pass description then. You are supposed to get the 25% off if you buy Liberation HD in the
    first 2 weeks after its release but the discount is not working for everyone. I have posted about this and tried to get it resolved through Xbox Forums, Ubisoft forums, Ubisoft Twitter support, Xbox twitter Support and Xbox Phone support. Nobody knows how
    to fix it or why it works for some and not for others.
     
    TimJay-E9DA0A10-7D90-4849-A4B4-DF8D6E0AC33A, Jan 15, 2014
    #3
  4. XiaoboYe
    XiaoboYe Guest

    As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% ...

    raised a service request with billing team and will take 15-20 working days to get this fixed.....sigh.
     
    XiaoboYe, Jan 15, 2014
    #4
  5. Didace-69C3CB58-FE52-42C9-9720-B802FD95B846
    Didace-69C3CB58-FE52-42C9-9720-B802FD95B846 Guest
    Hi,

    I also got a problem with my AC4 Season Pass. I paid and dowloaded it for 180 SEK on the Multiplayer Disc. When that was done I also wanted to get the Character Packs which costs 32 SEK each, however free with the Season Pass. I downloaded one of the packs
    and after that I was 32 SEK short...

    I then noticed that you need to reboot the game before you download any extra content, because when I did that everything was free as it should be. However, I still feel pretty cheated as I paid for a DLC twice, and I would really appreciate that Microsoft/Ubisoft
    or whatever gives MY money back.
     
    Didace-69C3CB58-FE52-42C9-9720-B802FD95B846, Nov 1, 2018
    #5
  6. XiaoboYe Win User

    As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% off promised before

    raised a service request with billing team and will take 15-20 working days to get this fixed.....sigh.
  7. Didace-69C3CB58-FE52 Win User

    As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% off promised before

    Hi,

    I also got a problem with my AC4 Season Pass. I paid and dowloaded it for 180 SEK on the Multiplayer Disc. When that was done I also wanted to get the Character Packs which costs 32 SEK each, however free with the Season Pass. I downloaded one of the packs
    and after that I was 32 SEK short...

    I then noticed that you need to reboot the game before you download any extra content, because when I did that everything was free as it should be. However, I still feel pretty cheated as I paid for a DLC twice, and I would really appreciate that Microsoft/Ubisoft
    or whatever gives MY money back.
  8. TimJay-E9DA0A10-7D90 Win User

    Assassin's creed liberations HD price

    For a limited time up until the first week of January, if you bought the AC IV season pass you also got a 25% discount on Liberation HD. It was in the AC IV season pass description then. You are supposed to get the 25% off if you buy Liberation HD in the
    first 2 weeks after its release but the discount is not working for everyone. I have posted about this and tried to get it resolved through Xbox Forums, Ubisoft forums, Ubisoft Twitter support, Xbox twitter Support and Xbox Phone support. Nobody knows how
    to fix it or why it works for some and not for others.
  9. SirFlibble Win User

    Assassin's creed liberations HD price

    I'm confused why Liberation, which seems to be stand alone, would be part of the season pass for AC IV.

    The Season pass doesn't mention Liberation as being part of the DLC for IV (only includes Freedom Cry and a bunch of non-playable crap).

    Googling it, it seems like Liberation is related to AC III not IV and if anything would be part of the III DLC.
  10. THE IMMORTAL D Win User

    Free DLC Available 3/29 : Execution, New "Haven" Map, & Title Update Info

    won't season pass holders get charged again by downloading from the market place/dashboard? i bought the season pass. i don't want to pay again for content i got with the season pass.
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As AC4 season pass holder, I still got full charge on AC Liberation HD, rahter than the 25% ...

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