arquivo danificado [Mod Translation - damaged file]

JoãoVictoe · Feb 16, 2020

boa noite, tenho um xbox 360 e estou tentando a uma semana baixa o ninja gaiden 3 razors edge, só q quando termina de baixar, ou o download reinicia(volta para 0%) ou mostra arquivo danificado, já tentei mudar de dispositivo de armazenamento, mas o problema
persiste, o que eu posso fazer pra solucionar isso ?

[Mod Translation - good night, i have an xbox 360 and i am trying to download ninja gaiden 3 razors
edge for a week, only when the download finishes, or the download restarts (goes back to 0%) or
shows a damaged file, I tried to change the storage device
, but the problem persists, what can I do to solve this?]

:)

XBF Eladio M

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to launch a game you downloaded.

It might be worth
deleting the game once more, and then
clearing your cache by looking for any files that have no pic or a yellow exclamation point as an image as this would indicate an incomplete or corrupted download. You should then be able to install the game once more and launch it.

Give this a try, João, and let us know if this works for you!

XBF Jeremy Z

Hiya Alex,

Thank you for contacting Forum support.

Sorry to hear there was an issue with recovering the code. If the code was scratched off there is two options available.

You can try to go to the place of purchase and have them replace the code.
you can try to contact a live Xbox support agent with a call back request and have them assist with redeeming the code.

The best way to reach Live Support would be here:
Contact Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

Hope this helps.

MarcosXavier2

CComprei um cartão Xbox live Gold é o código de acesso veio danificado e gostaria de saber como posso resgata_lo.

[Edit - Translation] - I bought an Xbox Live Gold card is the access code came damaged and I would like to know how I can rescue it.

Njal the Blue

Olá, se ele foi danificado devido a um relâmpago, o custo de reparação seria caro. Você precisaria de reivindicar de encontro a seu seguro de casa.

[Translation - Hello, if it was damaged due to lightning, the cost of repairing would be costly. You would need to claim against your home insurance.]

XBF Crystal P

Hi there Darris,

Thank you for letting us know about the issue. I recommend reviewing the
Microsoft Services Agreement for more information on the Microsoft Services.We will be locking the thread.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

arquivo danificado [Mod Translation - damaged file]