Ark Survivale Evolved

GoldStarfish867,

There is currently a service outage going on which will prevent you from playing digitally purchased games, viewing memberships, and a few other things. You can see the full outage report here: https://support.xbox.com/en-GB/xbox-live-status and
keep up to date with the Xbox Support twitter here: https://twitter.com/xboxsupport?lang=en

It seems like this is a problem that Xbox didn't know could even happen, as the error code that most are getting has never been seen before. Unfortunately this is a sit-and-wait scenario, and we're all in the same chair.

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Ark Survival Evolved is a full game, and Ark Extinction is an add-on. Your title and description are contrary to each other and so I'm confused.

If you purchased Ark Survival Evolved then you should be just able to play it. However, if you purchased Ark Extinction then you must also purchase Ark
Survival Evolved.

it was for the game ark survival evolved

Hi there Paper Man,

Thanks so much for the reply as well for trying the troubleshooting steps.

The next step, will require using a weblink to help acquire the Ark Survival Evolved for PC from the game pass.

• https://www.microsoft.com/p/ark-survival-evolved/9nblggh52xc6

Try this and let us know the results.

Hello LKELLY96,

Thank you for contacting the Xbox support forums. Ark Genesis Part 2 is part of the Genesis season pass that you can purchase separately with Ark: Survival Evolved. At this time, the Ark: Survival Evolved Explorer's Edition which includes; the Survival Evolved Season Pass, Extinction, Aberration, Scorched Earth, and Survival Evolved Aberrant Skins is the current edition that is available on Game Pass.

Ark: Genesis Part 2 is part of the second expansion pack which is not currently available with Game Pass. However, Game Pass members may currently receive a discount on the ARK: Genesis Season Pass which would include Ark: Genesis Part 2.

I hope this helps and I apologize for any confusion!

-Tali